Hotel Metropol & Spa

Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. . Optional fees: Late check-out is available for a fee (subject to availability) Rollaway bed fee: CHF 120.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.. Check in from: 1:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.