Description
Take time to pamper yourself with a visit to the full-service spa. This hotel also features concierge services, babysitting (surcharge), and ski storage.. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage..
When you stay at Hotel Astoria in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This spa hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.. Distances are displayed to the nearest 0.1 mile and kilometer. Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi Zermatt - Furi - 0.1 km / 0.1 mi Furi Ski Area - 0.1 km / 0.1 mi Furi - Riffelberg - 0.1 km / 0.1 mi Mountaineers Cemetery - 0.2 km / 0.1 mi St. Mauritius Church - 0.2 km / 0.1 mi Matterhorn Museum - 0.2 km / 0.2 mi Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi Zermatt-Furi Gondola - 0.7 km / 0.5 mi Zermatt Visitor Center - 0.8 km / 0.5 mi Tour Monte Rosa - 0.8 km / 0.5 mi Forest Fun Park - 1.1 km / 0.7 mi Sunnegga Ski Resort - 2.3 km / 1.4 mi Cervino - Sci Estivo - 2.5 km / 1.6 mi Riffelberg - Gifthittli - 2.5 km / 1.6 mi The nearest airports are: Sion (SIR) - 78.2 km / 48.6 mi Geneva International Airport (GVA) - 236.5 km / 146.9 mi The preferred airport for Hotel Astoria is Geneva International Airport (GVA). . Near Zermatt-Matterhorn Ski Paradise.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM..
- Parking
- Parking
- Parking near the hotel
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Wake-up call
- Ironing service
- Ski storage
- Public bathroom
- Sale of tours
- Coffee maker
- Hair dryer
- Luggage storage (extra charge)
- Babysitting service
- Serviced office
- Conference centre
- Gym and SPA
- Spa
- Turkish bath
- Sauna
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Lift
- Reception
- Concierge service
- Reception
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Bar
- Restaurants
- Restaurant with diet menus
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in: From 2.00 pm to 22:00
- Check-out: From 11.00 am to 11:00
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 175 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Zermatt
Showing 5 featured reviews out of 175 TripAdvisor reviews
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Roger P
06/01/2025
“Service at its best”
Great Service in a small but cozy hotel. The hotel is for sure not your standout 5 stars hotel but it has 5 stars service. Marc (the owner) is so helpful that you would not like to go to any other hotel. Additionally is his team is equally helpful and forthcoming at any given time. Great hotel at a… more
Great Service in a small but cozy hotel. The hotel is for sure not your standout 5 stars hotel but it has 5 stars service. Marc (the owner) is so helpful that you would not like to go to any other hotel. Additionally is his team is equally helpful and forthcoming at any given time. Great hotel at a great location (on the other side of the main river) with being exactly between the 2 cable cars which take you to the fabulous mountains.
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roryhyppia
Dublin, Ireland
28/03/2024
“Authentic Alpine Charm”
I spent 4 nights at the Astoria Hotel Zermatt in March for a long weekend of skiing. The Astoria is a traditional family run hotel with authentic Swiss Alpine charm. The room was spacious and spotlessly clean, the breakfast buffet had everything you would expect and the staff were helpful and frien… more
I spent 4 nights at the Astoria Hotel Zermatt in March for a long weekend of skiing. The Astoria is a traditional family run hotel with authentic Swiss Alpine charm. The room was spacious and spotlessly clean, the breakfast buffet had everything you would expect and the staff were helpful and friendly. The Astoria is conveniently located in the middle of town, surrounded by lively bars and restaurants. There aren't a lot of ski-in, ski-out properties in Zermatt, so you do have to get the ski bus or an electric taxi to the lift in the morning, but this wasn't a problem for us. The OwnerManager Marc was extremely friendly and helpful, he helped us get all the ski chores done, ski hire, lift pass etc. Marc was very hospitable and we enjoyed a few drinks in the hotel bar with him, where he regaled us with stories of Zermatt and the Hotel over the years. The Astoria is reasonably priced(for Zermatt) we paid circa €1,200 for 4 nights in March. If you are looking for a good value, authentic Zermatt hotel, the Astoria is for you, we will be back!
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JEF55Littleton
Littleton
27/01/2023
“Mark & staff are the BEST!”
Our MN Sitzmark group of 38 took over Hotel Astoria from 1/14, checking out early 1/21. The staff at this small hotel were attentive, cordial, helpful & enthusiastic about their service & town. I can't say enough about their daily hospitality. Our package included breakfast & dinner every day & th… more
Our MN Sitzmark group of 38 took over Hotel Astoria from 1/14, checking out early 1/21. The staff at this small hotel were attentive, cordial, helpful & enthusiastic about their service & town. I can't say enough about their daily hospitality. Our package included breakfast & dinner every day & the food was fresh, delicious & on-time. Mark is the hostest with the mostest & even played a bit of piano for us when he wasn't busy taking care of drinks & food or managing other details in the afternoons/evenings. Marta, Andrea & most of all, Margarida who was a brand new employee, made sure we had everything we needed at meals, made accommodations where necessary for food sensitivities, etc, checked to make sure we were comfortable in our rooms & in the new Wellness Ctr. Our room 305 was perfect on the top floor with a wrap around porch which unfortunately we didn't have much opportunity to use. It was not facing the Matterhorn but the views were still wonderful. I loved the high, wood vaulted ceiling, all the windows with the quaint white ruffled curtains, the armoire/closet storage & our sitting area that included a couch, 2 chairs & coffee table. The bathroom might be a bit dated but was perfectly functional, including good water pressure & plenty of hot water for a bath in the tub. The lighting was a bit dim which probably improved how we looked ;-). The Ski Room was a nice convenience with boot heaters & ski storage. The hotel location was convenient with the Slalom Ski Shop for equipment rentals & the elevator to access ski resort transportation around the corner. It is a couple of blocks from the Zermatt church & main street & about 10 blocks from the train station back to Tasch. We found many places to drink & shop close by. The outside bar on the corner & across the street can get loud if you have the windows open. I ALWAYs travel with ear plugs so it wasn't an issue for me. At least these establishments seem to turn off their music around 9p or so. The staff at Hotel Astoria made our stay so pleasant & easy I might consider returning someday!
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PeterG0904
Deerwood, Minnesota
15/01/2023
“We couldn’t be Happier”
Mark and his staff are Fabulous. Very friendly, spacious rooms and top notch meals. Love the location, easy walk to everything and close access to bus service. We brought our ski club from MN and everyone is extremely pleased we choose the Astoria for our trip to Zermatt. Looking forward to comi… more
Mark and his staff are Fabulous. Very friendly, spacious rooms and top notch meals. Love the location, easy walk to everything and close access to bus service. We brought our ski club from MN and everyone is extremely pleased we choose the Astoria for our trip to Zermatt. Looking forward to coming back!
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christophb658
13/03/2022
“Great weekend trip. Location top. Very friendly staff”
Very good location both for skiing and dinner/nightlife. The staff was super friendly and helpful . The welcome was really great. This makes a BIG difference (especially in Zermatt). Great experience. I will go there again and can def suggest!
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