Radisson Blu Hotel, Lucerne

“Prime Location at Radisson Blu Lucerne”

My recent stay at the Radisson Blu in Lucerne was enjoyable, offering a perfect balance of comfort, convenience, and friendly service. The check-in process was smooth, and the hotel’s proximity to the main train station (just a 5–6 minute walk) made it an ideal choice for exploring Lucerne and the … more

My recent stay at the Radisson Blu in Lucerne was enjoyable, offering a perfect balance of comfort, convenience, and friendly service. The check-in process was smooth, and the hotel’s proximity to the main train station (just a 5–6 minute walk) made it an ideal choice for exploring Lucerne and the surrounding area. As a bonus, the vibrant ambiance welcomes you right from the lobby, complete with refreshing detox water to kick off your stay. *Room & View:* Eric at reception was incredibly helpful, offering us a complimentary room upgrade with a partial lake view. Although I had booked a premium room, it was a thoughtful gesture, and the room was very comfortable and well-maintained. I do wish we’d been on a higher floor for a more expansive lake view, as the trees obstructed some of it. Nonetheless, the serene mornings by the lake were a beautiful experience, with a lovely blend of colors throughout the room that added to the comfort. *Service & Amenities:* The service at Radisson Blu was excellent – friendly and attentive. The hotel is well-situated with plenty of nearby dining options, including a fantastic pizza place just outside. Being near the university added a lively vibe to the area, especially on sunny days when locals and tourists gathered by the lake. *Location:* Radisson Blu’s location is perfect for those who enjoy walking, with Chapel Bridge and Lucerne’s central attractions about a 15-minute walk away. It’s an excellent base for travelers relying on public transport, given Switzerland’s efficient train system. *Breakfast & Final Thoughts:* Breakfast was delicious, with a variety of options to suit different tastes. Overall, Radisson Blu Lucerne is a comfortable and convenient choice for travelers. My thanks to Eric and the rest of the team for a pleasant stay!

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“Great stay!”

Amazing location, beautiful hotel, super helpful staff, great food + drinks, very clean and modern!!

“Enjoyable stay”

I have just returned home after a four nights stay on a half board basis. We stayed in a lake view superior room. All of the staff I interacted with were pleasant and very helpful. The restaurant staff particularly so. The food both at breakfast and in the evening was good with a broad selection of… more

I have just returned home after a four nights stay on a half board basis. We stayed in a lake view superior room. All of the staff I interacted with were pleasant and very helpful. The restaurant staff particularly so. The food both at breakfast and in the evening was good with a broad selection of dishes. My only complaint is that the room didn't have any drawers to store items but had open fronted shelves some of which were low down and fiddly to use. I thought it was a little expensive but this is Switzerland. Would I stay there again? Yes.

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“Chaotic Breakfast and Nothing Special”

I have stayed here twice now as it is very convenient for the train station. The hotel is in a great location, away from the noise of the city and probably one of the most modern hotels available. This hotel appears to cater mostly for coach trips. The reception area is chaotic with overseas guest… more

I have stayed here twice now as it is very convenient for the train station. The hotel is in a great location, away from the noise of the city and probably one of the most modern hotels available. This hotel appears to cater mostly for coach trips. The reception area is chaotic with overseas guests when the coach arrives, there does not appear to be any order, and for regular (non coach) guests, it is quite frustrating. The same is said at breakfast. It is simply chaotic. There was one hotel colleague shouting at guests and blaming everyone else for the chaotic scenes. This is not a new problem, I observed the same in December when I last visited. There should be some arrangement for coach guests and regular guests. On two occasions I checked in for breakfast but the wait for a table was so long I had to skip breakfast or I would have missed my train.... and I had left plenty of time for breakfast, it was not a last minute plan! When I did have breakfast I found the hot food not that warm, it was burnt, or simply had not been refreshed and there were empty trays. The tables are not cleared quickly enough and no one is paying attention to the cleanliness of the area, so food is simply all over the floor around the tables. To balance this, my own check in experience was actually pleasant, there was not a a coach load of arrivals at that time so the receptionist had time to deal with me without pressure. The room I was allocated had a partial view of the lake, which was also lovely and I did like the fact that there are opening windows in the room, fresh air is better than conditioned air! Unfortunately, for the 4N stay I had, the bedding was never changed. I was out all day with work and did not have the energy to challenge this with housekeeping. The hotel is a few minutes walk from the station and a couple of good restaurants around each corner. Overall, for locational convenience I would choose this hotel but I would probably not pay for the breakfast chaos as it is not pleasant and definitely not relaxing. I suspect there are better options for hotels in the price bracket that offer a much better overall experience

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