Name: Ameron Luzern Hotel Flora
Address: Seidenhofstrasse 5, Seidenhofstrasse 5 - Luzern, CH
Rating: 8

Description

Facilities: The hotel has 161 rooms, including 10 single rooms and 126 double rooms, which are located on 5 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests … more

How to arrive

Luzern - See map

Location: This hotel is situated at the heart of Lucerne and close to the famous Chapel Bridge. Links to the public transport network can be reached in a few minutes on foot.

Facilities and services

Restaurants

Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Parking: Parking; Parking near the hotel; Secure parking

Pets: Pets allowed

Wi-Fi: Complimentary Wi-Fi

Services: Nursery; Breakfast room service; Room service; Safe; Newspapers; Car hire; Foreign currency exchange; Fax / Photocopier; Luggage storage; Wake-up call; Sale of tickets; Library; Terraces; Hairdressers / Beauty salon; Coffee machine; Security service; Coffee maker; Hair dryer; Banquet and event room; Fireplace; Postal service; Cloakroom; Babysitting service; Cot; Hair salon; Serviced office; Conference centre; Meeting rooms

Restaurants: À la carte restaurant; Facilities for events and banquets; Restaurant with breakfast buffet

Gym and SPA: Gym; Spa; Turkish bath; Sauna

Other: Air conditioning; Heating

Additional services: Laundry service; Daily room cleaning; Laundry; Tumble dryer; Dry cleaning service; Lift

Reception: 24-hour reception; Concierge service; Multilingual reception staff; Porter service

Entertainment: Club; TV lounge; Shops in hotel

Smoking: No smoking allowed anywhere in the hotel; Smoke detectors in hotel

Bars: Café bar; Bar; Tea and coffee in common areas

Accessibility: Wheelchair-friendly access

Minimum registration age without supervision: 18

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Featured TripAdvisor reviews

8 Very good

Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 808 reviews

Rating 5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Rooms

Service

Value for money

Cleanliness

Showing 4 featured reviews out of 808 TripAdvisor reviews

Mitch317

Bellingham, Washington

17/10/2024

“Modern, friendly hotel in the heart of Lucerne”

Just minutes from the train station and on the edge of Old Town...great location! Small, clean, updated room with mini bar included. Breakfast was excellent.

gretchen m

Milwaukee, Wisconsin

14/10/2024

“Great location”

We stayed 3 nights as part of our anniversary travels. The customer service was excellent. The room was very nice and had the amenities we needed. The hotel was within walking distance of Old Town, Chapel bridge, the Chaff bridge, the train station and the Lion monument - great convenient location… more

LizaNTrevor

Melbourne, Australia

31/10/2024

“Location! Location! Location”

We stayed in room 423 a comfort room which is quite compact and a tight squeeze for 3 people and 2 large suitcases and a small suitcase. It is fairly expensive for what you get but being a huge tourist city that is to be expected. However we feel you are paying for the location which can’t be beaten by other hotels. It’s quiet but only a few steps from chapel bridge and a few minutes walk to the station. The bathroom is functional, with a shower over the tub which is quite high and can pose a safety issue for elderly and young guests. The fan in the bathroom does a very poor job of extracting the steam so after a shower the bathroo can feel like a sauna. Power outlet in Bathroom was not working. House keeping is inconsistent as we had to ask for 3 face towels as this was not replaced for 2 days. In the 6 nights we stayed our bedsheets, pillow cases etc were not changed. Perhaps you need to stay longer? Checkin was functional, neither warm or welcoming despite there not being anyone in the hotel lobby. We were only told about a discounted breakfast rate of 25chf compared to 28chf if we booked the breakfast at checkin. You are provided with a breakfast card that you sometime present and sometime you don’t as you enter the restaurant. The breakfast room can be busy especially if there is a tour bus staying in the hotel. Breakfast spread was the same for the 6 mornings we had it. There was no variety at all. It would have been nice to have one dish that was changed every day. e.g. roasted veggies one day, baked tomatoes the next etc. Scrambled eggs were like a cake. Other brekafast items included, bacon, egg sunny side up, scrambled eggs, baked beans (which were hard and undercooked on some mornings), cold meat, cereal, pasties, carrot and lemon cake, tea selection, raw ginger, lemon and mint. We loved the fresh ginger which we added to our teas. But fresh fruit like banana. The minibar was free with 2 cokes, an orange juice and 2 wines and was replenished daily which was great. The lack of a kettle in the room is a sore point since you can’t really make tea from the Nespresso coffee maker provided. Overall we loved the location. If only the hotel had bigger rooms and provided more variety for breakfast.

gennieb

Bromont, Canada

16/10/2024

“Good location, slightly better than average hotel experience. Great breakfast”

This hotel is well situated, close to the historical center. It offers a fantastic breakfast. The rooms are clean albeit noisy if they face the alleyway. Don't bother paying extra for the mountain view, that was just partial. This hotel is not in an old building or at least the exterior is not old.… more

Yes, guests at Ameron Luzern Hotel Flora have highlighted that: Just minutes from the train station and on the edge of Old Town...great location! Small, clean, updated room with mini bar included. Breakfast was excellent.

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Ameron Luzern Hotel Flora