Ameron Luzern Hotel Flora

“Great location”

We stayed 3 nights as part of our anniversary travels. The customer service was excellent. The room was very nice and had the amenities we needed. The hotel was within walking distance of Old Town, Chapel bridge, the Chaff bridge, the train station and the Lion monument - great convenient location… more

We stayed 3 nights as part of our anniversary travels. The customer service was excellent. The room was very nice and had the amenities we needed. The hotel was within walking distance of Old Town, Chapel bridge, the Chaff bridge, the train station and the Lion monument - great convenient location. The attached restaurant has many lovely Italian options for dinner and offers a wonderful variety of foods/pastries for breakfast. Overall, lovely experience.

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“Location! Location! Location”

We stayed in room 423 a comfort room which is quite compact and a tight squeeze for 3 people and 2 large suitcases and a small suitcase. It is fairly expensive for what you get but being a huge tourist city that is to be expected. However we feel you are paying for the location which can’t be beate… more

We stayed in room 423 a comfort room which is quite compact and a tight squeeze for 3 people and 2 large suitcases and a small suitcase. It is fairly expensive for what you get but being a huge tourist city that is to be expected. However we feel you are paying for the location which can’t be beaten by other hotels. It’s quiet but only a few steps from chapel bridge and a few minutes walk to the station. The bathroom is functional, with a shower over the tub which is quite high and can pose a safety issue for elderly and young guests. The fan in the bathroom does a very poor job of extracting the steam so after a shower the bathroo can feel like a sauna. Power outlet in Bathroom was not working. House keeping is inconsistent as we had to ask for 3 face towels as this was not replaced for 2 days. In the 6 nights we stayed our bedsheets, pillow cases etc were not changed. Perhaps you need to stay longer? Checkin was functional, neither warm or welcoming despite there not being anyone in the hotel lobby. We were only told about a discounted breakfast rate of 25chf compared to 28chf if we booked the breakfast at checkin. You are provided with a breakfast card that you sometime present and sometime you don’t as you enter the restaurant. The breakfast room can be busy especially if there is a tour bus staying in the hotel. Breakfast spread was the same for the 6 mornings we had it. There was no variety at all. It would have been nice to have one dish that was changed every day. e.g. roasted veggies one day, baked tomatoes the next etc. Scrambled eggs were like a cake. Other brekafast items included, bacon, egg sunny side up, scrambled eggs, baked beans (which were hard and undercooked on some mornings), cold meat, cereal, pasties, carrot and lemon cake, tea selection, raw ginger, lemon and mint. We loved the fresh ginger which we added to our teas. But fresh fruit like banana. The minibar was free with 2 cokes, an orange juice and 2 wines and was replenished daily which was great. The lack of a kettle in the room is a sore point since you can’t really make tea from the Nespresso coffee maker provided. Overall we loved the location. If only the hotel had bigger rooms and provided more variety for breakfast.

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“Good location, slightly better than average hotel experience. Great breakfast”

This hotel is well situated, close to the historical center. It offers a fantastic breakfast. The rooms are clean albeit noisy if they face the alleyway. Don't bother paying extra for the mountain view, that was just partial. This hotel is not in an old building or at least the exterior is not old.… more

This hotel is well situated, close to the historical center. It offers a fantastic breakfast. The rooms are clean albeit noisy if they face the alleyway. Don't bother paying extra for the mountain view, that was just partial. This hotel is not in an old building or at least the exterior is not old. There is parking that is handy. Although breakfast is excellent, dinner was just ok and I wouldn't recommend it.

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