Hotel Geranio Au Lac

“Great hotel, lovely staff”

I stayed here for 9 nights for a conference in the town. I am so glad I chose this hotel. I was given an upgrade to a double room due to the length of my stay, which was very nice. The room was spacious and had a balcony with a view of part of the lake. Unfortunately I didn't have much time to enjo… more

I stayed here for 9 nights for a conference in the town. I am so glad I chose this hotel. I was given an upgrade to a double room due to the length of my stay, which was very nice. The room was spacious and had a balcony with a view of part of the lake. Unfortunately I didn't have much time to enjoy it as it was a busy week. The bed was firm, just as I prefer, and very comfy. The room had air conditioning, which was great, as the temperature was in the high 20s for all of my stay. Plenty of storage and the bathroom had everything I needed, once I found the hidden cupboard behind the mirror! The staff were so friendly and helpful. I want to mention the reception staff Maria Theresa and Monique in particular who were very kind and happy to do anything they could to help - thank you very much! They let me use the hotel's laundry room to iron a few items and even went to the restaurant next door to get some ice for me to help with inflammation from insect bites, which I had a bad reaction to. Beware of the midges when sitting outside at night. The location of the hotel is perfect, the road in front of the hotel is very quiet, hardly any traffic, just a few steps and you're walking along the pathway alongside the lake. Only 10 minutes walk to Piazza Grande and the Palacinema where our conference was held. Breakfast was plentiful and tasty. A nice touch from the hotel was the 24 hour access to tea and coffee, as this isn't provided in the rooms, but is accessible in the breakfast room at any time. I found the hotel to be extremely clean and comfortable, and quiet. Not sure how many rooms were occupied during my stay, but I didn't really hear anyone else. I would definitely recommend staying here.

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“Really helpful staff”

We spent three nights in early September in a room overlooking Lago Maggiore. Reasonably priced, comfortable room with a magnificent view, great location, good breakfasts and particularly helpful staff who helped us navigate the perils of parking, advised us on places to eat and were very friendly.

“Pleasantly Surprised”

Was pleasantly surprised with this hotel. It is mega-close to the train station so no trouble wheeling luggage from train to hotel. Had a warm welcome from the lady on reception and, although we arrived early, our room was ready. We were grateful for the hotel's air-conditioning as it was very h… more

Was pleasantly surprised with this hotel. It is mega-close to the train station so no trouble wheeling luggage from train to hotel. Had a warm welcome from the lady on reception and, although we arrived early, our room was ready. We were grateful for the hotel's air-conditioning as it was very hot during our stay and the hotel's fridge was very useful. Had a room with a huge terrace overlooking the lake. Breakfast was great. We ate out on the terrace on all 3 mornings we were there. Particularly liked the freshly-squeezed orange juice. My only gripe was the shower head. The water came out like a garden hose! If we'd have stayed longer I'd probably have mentioned it, but for 3 days I put up with it. However, I can thoroughly recommend the Geranio for anyone wishing to stay in Locarno.

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“Geranio knows how to handle COVID guests”

In a group of 23 with Road Scholar, we were scheduled for 3 nights. On the second night at least 9 of the group tested positive for Covid. Those folks could not continue on the tour but were allowed to stay in the hotel. The hotel must be commended for the safe and excellent care. First day they pl… more

In a group of 23 with Road Scholar, we were scheduled for 3 nights. On the second night at least 9 of the group tested positive for Covid. Those folks could not continue on the tour but were allowed to stay in the hotel. The hotel must be commended for the safe and excellent care. First day they placed breakfast outside the door, other days we could go down and bring choices back to room. No maid service but clean towels were provided. We could pick up an evening meal at the desk, without meeting other Covid carriers. The hotel had obviously been through this before and were careful and kind. My wife and I were negative but elected to not continue with the "Covid tour." As the tour ended in 4 days, at least 11 stayed at the hotel for 3 more nights before departing for Zurich Airport and home to the US. We all had to pay for the room and meals by ourselves as Road Scholar abandoned us. It is a lovely hotel with a great location, but they do not have air conditioning and the temperature was 85-90 degrees making sleeping very unpleasant. Armand

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