Hotel President Wilson, A Luxury Collection Hotel, Geneva

“A Truly Special Experience”

okay so i'm not usually one to write reviews but this place was just... wow. 😍 from the moment we walked in, it felt special. the staff were super friendly, always smiling and ready to help. our room was gorgeous - clean, comfy, and with a view that made me wanna stay forever. the food was incredib… more

okay so i'm not usually one to write reviews but this place was just... wow. 😍 from the moment we walked in, it felt special. the staff were super friendly, always smiling and ready to help. our room was gorgeous - clean, comfy, and with a view that made me wanna stay forever. the food was incredible too, we tried the restaurant and room service and both were top-notch. honestly, i can't think of anything bad to say. if you're on the fence about booking, just do it. you won't regret it!

less

“Amazing stay with top notch staff”

My husband and I stayed here for four days to celebrate our 25th wedding anniversary and it was outstanding. The attentive and friendly staff was what made this hotel stand out for us. Enzo at breakfast was incredibly attentive even recalling the types of coffees we ordered the day before during … more

My husband and I stayed here for four days to celebrate our 25th wedding anniversary and it was outstanding. The attentive and friendly staff was what made this hotel stand out for us. Enzo at breakfast was incredibly attentive even recalling the types of coffees we ordered the day before during our stay. Julien at the concierge desk was incredibly helpful with restaurant recommendations and reservations, very professional and kind.

less

“Great service, superb location, rooms could use a refresh”

We stayed two nights in August 2024. Overall, we had a good experience and I wouldn’t hesitate to recommend the hotel for those visiting Geneva. It does appear the hotel is attempting to rebrand itself the “Hotel President” instead of the “Hotel President Wilson.” The hotel’s location is top-not… more

We stayed two nights in August 2024. Overall, we had a good experience and I wouldn’t hesitate to recommend the hotel for those visiting Geneva. It does appear the hotel is attempting to rebrand itself the “Hotel President” instead of the “Hotel President Wilson.” The hotel’s location is top-notch for exploring Geneva. It’s right on Lake Geneva, along a long pathway that’s great for walking or running lakeside and accessing the various points that people enter the lake to swim. It’s also close to the public transit boats that cross the lake, as well as tram stops for accessing other parts of the city. (Geneva visitors are granted free access to public transit, which makes using the boats and trams easy.) Service at the hotel was exceptional, particularly from the front desk, bell staff, and concierge. The concierge was helpful in arranging for lunch and dinner bookings and made good suggestions that aligned with our taste. All taxis, etc. that had been requested were available at the time promised, and the concierge was helpful with public transit directions. Service at breakfast was less helpful, though by no means poor—just a little slow and not as attentive. The breakfast buffet was relatively similar to other major European hotels, although we noticed (given the hotel’s clientele) more international dishes on the buffet. I’ve certainly seen more elegantly presented buffets and wish this buffet had more fresh fruit/melon than was available. A service disappointment was that, as a Marriott Bonvoy elite guest, I was given a coupon for a ‘welcome drink’ of beer or wine at the bar, only to be informed as we concluded that sparkling wine was not included with this offer. The coupon should be clearer—sparkling wine is wine! Otherwise, service at the bar was pleasant. In an area with a lot of traditional European architecture, the hotel’s architecture is functional and unremarkable—basically, it looks like an office block tower. (The large windows do afford nice views of Lake Geneva and/or the city.). Inside, the decor was a bit of an odd mix—the lobby was quite modern (with particularly gorgeous flowers), while the hallways and guest rooms had very traditional decor. The rooms in the hotel are fine, if nothing remarkable, particularly considering the cost. On the plus side, the air conditioning worked brilliantly (on very hot days) and the bed and bedding were extraordinarily comfortable. The closet was large and the storage in the closet area was smart. While everything was in good working order, decor and technology in the guest rooms felt below the standards of today’s five-star hotels. For example, the television was small, oddly low-lit, and hard to see from any angle except directly in front of it. Only one of the bedside tables contained outlets for phones, laptops, etc. The very traditional furniture felt a little large for the space. And the bathroom, while it had the expected amenities, had a tub/shower that was raised and difficult to enter/exit, as well as difficult to stand in while showering due to a sloped surface on both sides. We felt like the hotel would benefit from a relatively comprehensive refresh of its rooms. Overall, a nice base for exploring Geneva for two days.

less

“Awful”

This is a run-down, cheaply operated hotel. The rooms are small, bathrooms are tiny (and good luck not breaking your neck getting out of the tub shower), walls are thin (you can hear your neighbor's TV loud and clear), carpeting is 50 years old and stinky, furniture upholstery just as old and stain… more

This is a run-down, cheaply operated hotel. The rooms are small, bathrooms are tiny (and good luck not breaking your neck getting out of the tub shower), walls are thin (you can hear your neighbor's TV loud and clear), carpeting is 50 years old and stinky, furniture upholstery just as old and stained, bedding lumpy and thin, towels used to be white. Bonvoy thinks that by claiming this hotel as "luxury collection" it will fool people into thinking that it is; 5-star is a stretch. And, by the way, Bonvoy Titanium upgrades at this hotel are miserly compared to other properties. I would not recommend.

less