Novotel Lugano Paradiso

“Nice room 20 minutes from town walking”

This hotel was booked through my group tour with Globus. I have no idea what the price would normally be. The location is okay. It’s about 5 minute walk to the water front and a 20 minute leisure walk to the center of town. It’s a really nice walk along the water, but might be tiresome if you have … more

This hotel was booked through my group tour with Globus. I have no idea what the price would normally be. The location is okay. It’s about 5 minute walk to the water front and a 20 minute leisure walk to the center of town. It’s a really nice walk along the water, but might be tiresome if you have any mobility issues. The rooms were quite nice. I’m not sure if they have true queen or king beds, as I had two single beds pushed together and covered with a mattress topper. This was great except for the fact that the comforters were two twin size ones still. The bathroom was also one of the biggest ones we’ve had in Switzerland. The water pressure in the shower is a bit weak. The wall of the bathroom is glass, so if you’re sharing a room with someone in their inside, it does light up the room. There is no curtain because it’s the other side of the shower. Breakfast is okay, nothing special. Switzerland hotel breakfasts definitely cannot compare to the extensive and varied breakfasts at Asian hotels.

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“Among the hotels in Paradiso, one of the more value hotels under a hotel group”

Location & Proximity: 5-10min walk to Paradiso train station. It is possible to reach the hotel with luggage on foot. From the train station, follow google maps but instead of going down the stairs, go down the slope from the carpark instead. Check-in: Check-in is strictly at 3pm, I arrived early… more

Location & Proximity: 5-10min walk to Paradiso train station. It is possible to reach the hotel with luggage on foot. From the train station, follow google maps but instead of going down the stairs, go down the slope from the carpark instead. Check-in: Check-in is strictly at 3pm, I arrived early from another hotel and had some drinks at the lobby bar and used the provided Wi-Fi. Service: Staff is friendly and speaks good English. Tip: It is recommended to learn some basic greetings and phrases in Italian, great to use within the Ticino region. Welcome amenity: Welcome drink for Accor Gold (wine, beer or soft drinks). A plate of welcome dessert nibbles and some chocolates in-room. Lobby: The lobby has an area to purchase snacks, drinks and ice cream from the reception (very convenient), it’s connected to the pool and hotel restaurant bar. Executive Ticino Room: Located on the top floor. Decor seems to be a bit different from the normal room hence tried it, there is not much view though (facing another building). There is a sofa with movable table, smart tv (looks more than 40 inches), work desk, Nespresso machine and fridge. Still water was replenished daily. Wi-Fi: Fast at lobby, however, signal is weak in-room. Bathroom: Modern bathroom with rain shower and bathtub. Toiletries: Shower cap. Ritual of Karma range soap, shampoo and conditioner, pretty good smelling. Breakfast: Great breakfast spread! There’s coffee, tea, juices, bread, cold cuts, cheese, hot food (scrambled eggs, rosti, sausages, bacon).

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“Nice comfortable hotel”

I came here to stay for one night on my own, in a bigger room, i think it was the sweet. I was greeted very well, with free sweet treats on the table. The place was very clean, and everything was organized well. The bathroom was very spacious and pleasing, and the sleeping conditions as well. Howev… more

I came here to stay for one night on my own, in a bigger room, i think it was the sweet. I was greeted very well, with free sweet treats on the table. The place was very clean, and everything was organized well. The bathroom was very spacious and pleasing, and the sleeping conditions as well. However, breakfast was bit messy, and it took me some time to get the cutlery needed. There was a lot going on and the food displayed was bit disorganized. The staff was very nice and ready at all times, and im sure the issue only occured that day because there was a football team in the hotel

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“Excellent Hotel, clean, affordable & very comfortable”

Excellent hotel in Paradiso, a small municipality in the district of Lugano. The Hotel is very clean, well appointed, with a boujee outside area, & pool. Rooms are lovely and spacious, with a desk & sofa, and a super large bed; unfortunately I did not find the bed that comfortable, and although I… more

Excellent hotel in Paradiso, a small municipality in the district of Lugano. The Hotel is very clean, well appointed, with a boujee outside area, & pool. Rooms are lovely and spacious, with a desk & sofa, and a super large bed; unfortunately I did not find the bed that comfortable, and although I did not have the air con on, & the window open, I did find the room fairly warm. The bathroom is great, & the shower is fabulous with strong powerful shower, & amazing Rituals toiletries, just a shame they were not in travel size to take away. Breakfast is good, offering cooked & continental, also with a selection of local cheeses, pastries & Honey & Jams. Staff are welcoming, friendly & helpful. The local area offers a good choice of affordable & good places to eat & drink, & the Lake views are incredible. Whilst there is a bus into Lugano, which only takes about 5mins, I would certainly recommend the tree lined walk, along the Lake, roughly 20mins into Lugano, although longer with all the Photograph stops you will do! The walk is exceptional with far reaching views into the Mountains & across the lake to the residential areas.

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“Not four stars, more two”

We had been traveling for two months and stayed in over twenty hotels during that period. This hotel was a disappointment. The mattresses were old and lumpy. The bed itself was poorly made. The room was clean, but decor was not conducive to rest. The shower does not have a door so it never gets… more

We had been traveling for two months and stayed in over twenty hotels during that period. This hotel was a disappointment. The mattresses were old and lumpy. The bed itself was poorly made. The room was clean, but decor was not conducive to rest. The shower does not have a door so it never gets warm. I did not understand the see through wall to the bathroom from the bedroom. It made my husband very uncomfortable while in the shower. The breakfast was outstanding and the reason I gave this rating three stars rather than two. The food was plentiful and delicious. The staff were delightful and eager to please. The location was a little awkward. The train station is almost two miles from the hotel. You will need to hire a taxi. The main attraction is the restaurant at the top of Lugano Mountain. It's fantastic and the only reason to visit this hotel. The funicular is just a half block from the hotel and a treat within itself.

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