Tanumstrand

“Meh - don’t go if you expect service”

Very non service minded reception. First to attempts out key card didn’t work, thirds the charm - but the room was already occupied. Reception was well - you need another room then… Pool was not clean - a lot of paper floating around. Gym needs a lot of cleaning. Breakfast is good, but they start… more

Very non service minded reception. First to attempts out key card didn’t work, thirds the charm - but the room was already occupied. Reception was well - you need another room then… Pool was not clean - a lot of paper floating around. Gym needs a lot of cleaning. Breakfast is good, but they start clearing away 10 mins before closing. Room small but clean Restaurant really good with excellent service and menu. Surroundings beautiful

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“Mass production and not near any personality”

This hotel is huge. So there are loads of people. It is in a very nice environment, right by the ocean. This hotel is though like a mass production of tourists. Not one inch of personality. So either you like it or not. They have gone digital, for example you get the key via an app. Maybe good for… more

This hotel is huge. So there are loads of people. It is in a very nice environment, right by the ocean. This hotel is though like a mass production of tourists. Not one inch of personality. So either you like it or not. They have gone digital, for example you get the key via an app. Maybe good for some and convenient, but it is also not personal. An idea is for the hotel to have better signs to the rooms as you don’t go to the front desk. We walked around for a while. They send you a link with info, but not your personal info, like the time for the dinner you booked etc…So the digital transformation is not that good. As a normal boring Swedish hotel, they don’t clean the rooms on your stay due to the environment…what is bad for the environment to make the beds and take out old coffee cups? You can ask for cleaning, but you need to do that the evening before. They have bikes for rent, but for a horrendous price. 120SEK/hour and bike. So for a family you can’t take the bikes to Grebbestad for dinner without getting robbed. You wonder why they encourage you to take the car…not very modern. But they don’t clean the rooms due to environment….hahaha… To use the shuffleboard cost 200SEK/hour. This stuff are usually for free in many hotels, it feels very cheap to ask for loads of money for just some games. The SPA is nice, but no jacuzzi. 3 saunas though and an outdoor hot tub. We had a nice dinner with a very nice server. The breakfast is ok, but of course very crowded. The bread was the best together with the omelette chef. We stayed in a room with sea view. Small and boring. No conditioner but a small balcony. After two nights I haven’t met one staff except for the server and the omelette chef. I won’t be back, I like personality. This hotel doesn’t want to have any interaction with their guests.

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“Really nice, but...”

Really nice hotel in a beautiful environment. Went there with my 8-year old son to celebrate his 9th birthday. Would have given it 4 stars or more if it wasn't for our dinner at the restaurant. One person gave us a table, a second took our orders, a third served us bread, a fourth our meal and a 5t… more

Really nice hotel in a beautiful environment. Went there with my 8-year old son to celebrate his 9th birthday. Would have given it 4 stars or more if it wasn't for our dinner at the restaurant. One person gave us a table, a second took our orders, a third served us bread, a fourth our meal and a 5th took care of our payment. In the middle of our dinner my son needed to visit the restroom when we got back our table was cleared, despite me telling the barman 10 feet from our table that we were coming back. My son was done but I was not halfway into my meal. I was offered a new plate or a desert for my son which he didn't want, and to restart a dinner with an 8-year old that's finished isn't a great idea. A compensation on the bill would have been the proper solution for us but the several waiters obviously didn't communicate well this night, and repeating the mistake for several people in the staff really shouldn't be necessary. Apart from that we loved the place, nice poolarea, gym, spa, proper rooms and overall a relaxing energizing environment. Shame the dinner didn't work out the same way.

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