Ac Hotel Palacio Universal By Marriott

“Modern with good location”

After a disastrous experience in a 5 star Marriot hotel in Santiago de Compostela, we were pleasantly surprised. The hotel is just opposite the habour for many of the ferries. There are plenty of restaurants, bars and cafés in the area. The main shopping streets are not far either. The hotel provid… more

After a disastrous experience in a 5 star Marriot hotel in Santiago de Compostela, we were pleasantly surprised. The hotel is just opposite the habour for many of the ferries. There are plenty of restaurants, bars and cafés in the area. The main shopping streets are not far either. The hotel provides a modern atmosphere. The staff were always friendly and helpful. It is possible to park the car directly outside of the hotel to unload, before moving it to the near-by car park. There was a coffee machine in the room and the hotel suggested a hot water kettle as well. Although the breakfast was the same as in Santiago at least a great effort was given to display it in an appetising manner. Completely suited to a 4 star hotel. Unfortunately, the same coffee machine was a disaster and always needed attention. The same toaster was useless. The design of the bathroom did make one wonder though. So much room for a shelf, but not one in sight. The sink itself was far too shallow and constantly caused water to go everywhere. As a result of which, the toiletry bags constantly got wet. There was only one dressing gown in a double room. We didn’t need it, but it does make you wonder…

less

“Great stay - high standard throughout”

Always a great stay here - hotel is high standard throughout. Rooms are spacious and modern. Staff are really friendly and helpful - quick and easy check in/out. Breakfast was a little limited on hot food but good cold selection. No parking available but there is underground opposite.

“Interesting bayfront hotel”

This waterfront hotel is in an interesting old building, with view rooms looking out to the Bay and surroundings, nice lobby for a relaxed breakfast. My room had the great view, and the finishings are nice, but the flooring seemed to be of a cheap material that had bubbled/warped already and I noti… more

This waterfront hotel is in an interesting old building, with view rooms looking out to the Bay and surroundings, nice lobby for a relaxed breakfast. My room had the great view, and the finishings are nice, but the flooring seemed to be of a cheap material that had bubbled/warped already and I notice it hadn't even been cut and laid properly along the wall (a gap) when installed. My friend didn't enjoy the enclosed feeling of the interior room she booked. We were sent to a really bad nearby restaurant by the staff but not their fault as the choices were limited with a late arrival, in fact the staff here are the best aspect. The parking situation needs to be explained more clearly. There are "limited discounts" available for a certain number of guest to park elsewhere, and if you arrive later, left to your own devices, the parking garage directly across the street is a steep 30 Euros for overnight. The entrance driveway is nicely blended into the front parklet for esthetics, but this means it's not clear it can be driven on or marked at all, you will likely miss it and need to circle another four blocks to approach again, and then discover locals feel free to block it when you might want to drive up and unload. Still enjoyed the visit despite the minor irritants.

less

“Mixed bag: good value, so-so accommodations”

The good: great location, good breakfast and nice looking restaurant area. The bad: cheap room fixtures, thin walls, old and cheap bedding, and lots of street noise depending on room and day of the week. We stayed here for 5 days while visiting family. Although we enjoyed the location, we found t… more

The good: great location, good breakfast and nice looking restaurant area. The bad: cheap room fixtures, thin walls, old and cheap bedding, and lots of street noise depending on room and day of the week. We stayed here for 5 days while visiting family. Although we enjoyed the location, we found the interiors of the rooms to be small, cheaply done and the mattresses definitely needed to be replaced (soft and saggy). We also noticed the walls of the room were very thin. We heard our neighbor speaking German and snoring as well. Overall it was a good price for the location, but we may pay more for better accommodations next time.

less