Hotel Primus Valencia

“Fantastic hotel and location”

Our second visit in the last 12 months and it’s all very good as we’d expected. Two lifts were out of order for our whole stay which is a big annoyance when you’re placed on a high floor. The wait for the one normal lift was long but they opened up the service lift but not the greatest experience o… more

Our second visit in the last 12 months and it’s all very good as we’d expected. Two lifts were out of order for our whole stay which is a big annoyance when you’re placed on a high floor. The wait for the one normal lift was long but they opened up the service lift but not the greatest experience on that side. The spa is incredible but isn’t open midweek which is odd. Pre booking needed. The best we’ve been to. Food and drink at the hotel is lovely and reasonably priced. Rooms are great and well specced. Housekeeping do seem slow though with our room not cleaned until late in the day. Overall we will definitely be back.

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“Needs lots of simple improvements”

I’m touring Spain atm, having been on many trips in and around Spain over the years, this being the second stop of 4 on this particular trip. There are positives but many negatives that bring the star rating down, which the hotel has to offer but service and maintenance are letting it down. Let’s … more

I’m touring Spain atm, having been on many trips in and around Spain over the years, this being the second stop of 4 on this particular trip. There are positives but many negatives that bring the star rating down, which the hotel has to offer but service and maintenance are letting it down. Let’s start with the positives Location, for the science village and many restaurants is great, 30mins bus if you’re not driving €1.50 or €15 uber and 15 mins to old town. Shopping malls immediately outside. Good size hotel with modern clean and spacious rooms, we overlooked the pool Just for info, neither good or bad, a small area around the pool to tan and relax, slightly large patio area with a small simple bar immediately next too, free towel use and some chairs and beds to share. A large relax area near the bar where mainly teenagers hang out glued to phones 😉 The bad or negative…. The room was hot and needed a card to activate the electric, 3 hours later it was still hot and I was just short of reporting but put up with it, The following day, much the same and until the outside temp drops the room remains warm. I’ve tried to use the gym in each hotel for 30-60 mins in each day, this one 20mins top. It was near 30c hot, I only done weights and the equipment was minimal with 10kg being the heaviest so I was not burning sweat. My partner used the bike, which was faulty and would not gear up, she swapped to the x trainer which was faulty too. With only the running machine and leg raise machine, having sweated more in here than by the pool at 32c we left…back to our warm room. Breakfast is a spacious and clean room with obvious selection of food, but the ‘hot’ food is not so hot, the scrambled eggs were flavourless and chorizo sausage swimming in fat. My partner having both a fried tomatoe and tomatoe ‘purée’ were both flavourless. In the room there are no hooks or other to hang your wet towels so naturually they’re wet and will need changing. The hand soap dispenser was empty both days. There is no tea/coffee in the room, with a mini bar which does not state you have to pay and neither suggests for free, the second day we’re hoping it’s free. The shower leaks from the door seal so after a shower the floor is soaked and the bath towel needed to prevne5 pooling at the foot of the toilet. The lifts made of glass facing the sun almost all day on the external of the building…who designed that ? Lots of simple improvements needed and it will deserve it stars

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“Decent hotel, ok location but small pool and slow lifts”

Hotel was average. Not sure it is a 4 star hotel. Rooms were clean. We had adjoining rooms as we were 2 adults and 2 children. Location was decent. Too far to walk to the old centre but taxis easy to find and not too expensive. Lots of food places nearby so no need to eat in the hotel. Pool was sma… more

Hotel was average. Not sure it is a 4 star hotel. Rooms were clean. We had adjoining rooms as we were 2 adults and 2 children. Location was decent. Too far to walk to the old centre but taxis easy to find and not too expensive. Lots of food places nearby so no need to eat in the hotel. Pool was small for the size of the hotel. Reception was ok. Provided enough information but nothing special or extra. Lifts were extremely slow.

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“Not a 4 Star Hotel and do not recommend.”

This is not a 4 star hotel This is a very big hotel Checkin was ok Food average Room service- room was not serviced- prompted to clean at 4pm in the afternoon! Public toilets not well maintained throughout hotel...toilet paper and hand towels not replenished. Shower very slippery floor...be care… more

This is not a 4 star hotel This is a very big hotel Checkin was ok Food average Room service- room was not serviced- prompted to clean at 4pm in the afternoon! Public toilets not well maintained throughout hotel...toilet paper and hand towels not replenished. Shower very slippery floor...be careful! Shower had mould in it as does the public toilet near breakfast room. Breakfast ok No tea or coffee in room Smelly and dark corridors: nauseating! Room smelly at times Pool a long way from rooms and is very small, no deck chairs beside the pool. Pool access walks through the main bar and community area. This hotel is definitely not four star! Would not recommend this hotel to stay. The worst stay we have had in Europe in 6 weeks.

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