Eurostars Gran Valencia Hotel

“Nice stay good location”

Pros - The pool Good location Reasonable cost Comfortable bed Nice big shower Cons - The fact that the lift was so slow going up to the 19th floor and pretty much stopped on lots of floors before we could get out . Also the fact that there was only 1 member of staff on reception when there w… more

Pros - The pool Good location Reasonable cost Comfortable bed Nice big shower Cons - The fact that the lift was so slow going up to the 19th floor and pretty much stopped on lots of floors before we could get out . Also the fact that there was only 1 member of staff on reception when there was a queue of people waiting to check in. And the fact that the male receptionist who was on the late shift was hesitant to give another bottle of water when our mini bar hadn’t been stocked up . And the fact that we needed 2 towels for a shower and I was told by reception to ask the pool staff but they had told me to ask reception so I went down in the lift and then back up again. There isn’t great communication between staff memebera and that example didn’t make it seamless for the customer .

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“Acceptable but read the full review.”

Last minute booking using Love Holidays. I did check this hotel out before making the decision to book and all looked good. Don’t go by the pictures on the official website. Firstly, I’d like to clarify why i gave this a 3 out of 5. This is based mainly on securing the deal at a price I now rate as… more

Last minute booking using Love Holidays. I did check this hotel out before making the decision to book and all looked good. Don’t go by the pictures on the official website. Firstly, I’d like to clarify why i gave this a 3 out of 5. This is based mainly on securing the deal at a price I now rate as a 3 star experience. Context of the hotel. It sits a good few km’s from the perimeter of the old town. You’ll need to use the metro which is easy to get to from the hotel , only 200 metres walk away. The hotel shares the high rise building with two other hotels, a three star on one side and a four start on the other side. As a result, the reception is accessed at street level and the hotel restaurant and rooms are located from floor 14 and above. Restaurant is on 14, gym on 23 and pool on 24. The restaurant and bar area is ok but almost an afterthought. The bar lacks any atmosphere and is boring. We only used the restaurant for breakfast which had a variety of options but lacked gluten free options. It was also poorly stocked and frequently we had to ask for things that were empty. The gym was ok but the sauna was in a state of disrepair and there were never any towels in the changing rooms to use. The pool was ok, very cold and a little tired and unloved. A small bar on the roof top next to the pool but not open. The room was nice and definitely 4 star standard. The staff were very attentive but they appeared under staffed at all areas. In conclusion it is ok for a cheap deal but I would not pay the full price I’ve seen it advertised as. Hope this helps.

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“Generally good hotel.”

The hotel is part of a large chain and sits alongside others on the same street. It is very convenient for the Metro Beniferri and was generally quiet. Our twin bedded room was comfortable, plenty of coat hangers. The door dividing the bathroom from the hall was a very heavy sliding door, which … more

The hotel is part of a large chain and sits alongside others on the same street. It is very convenient for the Metro Beniferri and was generally quiet. Our twin bedded room was comfortable, plenty of coat hangers. The door dividing the bathroom from the hall was a very heavy sliding door, which could prove a challenge to some people. On the last two days of our stay a noticeable 'fishy' smell was present when we returned to our room (we presume it was from mopping the floor), opening the window did clear it. Unusually there were no tea/coffee making facilities and could only be acquired when the dining room or 'bar' was open. So miss breakfast and you will go thirsty, room service was possibly an option at a price. The staff were quite friendly, but only one person spoke any English. Immediately next to the hotel is a large empty building site, so it would be worth checking out before booking as it may get noisy when construction starts.

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