Hotel Sacristía De Santa Ana

“Convenient clean but driving in and parking eventful”

We stayed in an apartment It was clean and had everything you could want including a washing machine and drying facilities The main bed was big and comfortable and the main bathroom was also great. The roof terrace was a welcome surprise and it does have some shade in the evening overall a great … more

We stayed in an apartment It was clean and had everything you could want including a washing machine and drying facilities The main bed was big and comfortable and the main bathroom was also great. The roof terrace was a welcome surprise and it does have some shade in the evening overall a great place to stay close to the centre and lots of good eateries Staff a little brusque but ok Only real issue is parking. On arrival was given directions to car park but the road sign you need to see is behind you so didn’t see it until passed 5he road lol for the minimart on the corner and turn there then first right first left and you will find the car park other that that good place

less

“Lovely hotel”

Lovely hotel in a great location. Had a small room with interior view but it was very comfortable and certainly spacious enough for a 5 night stay. The staff were all great and helpful pre arrival with directions. Kettle in room but only tea- no coffee!

“Nice venue, though on a noisy plaza”

Large rooms, rather kitsch, but ok. Nice bathroom with bath. Book the rate with breakfast included, it is worth it. On the plaza are a lot of tabernas and restaurants. The venu is not quite in the historic district but the cathedral is a short walk away.

“4 day stay - not worth the money”

Stayed 4 nights at this hotel incl breakfast. I got room no 209 which is on the ground floor, a tiny room with a window to the closed courtyard, no natural daylight or fresh air. The bathroom had a bad smell, and the glass door on the bath was not proper cleaned, had water marks everywhere. At arr… more

Stayed 4 nights at this hotel incl breakfast. I got room no 209 which is on the ground floor, a tiny room with a window to the closed courtyard, no natural daylight or fresh air. The bathroom had a bad smell, and the glass door on the bath was not proper cleaned, had water marks everywhere. At arrival I got a bottle of cava which was a nice gesture, the problem was that the empty bottle and bottle holder were left in the room for another two nights/days, the used glass was still there when I left after four nights. Not sure why this was not taken away. The worst was the breakfast, and the staff working there, no smile or good morning, just miserable when they come to your table asking what you want. You could almost see them rolling their eyes…the food matched the staff working there. Poached egg was hard, when you order a bacon/egg toast you get two tiny slices of bacon and huge pile of lettuces to make up for it served on a dirty plate…I paid 20£ for a daily breakfast which was not worth it. The photos show a breakfast buffet which was not existing as it’s a la carte. The photos do not match what you get. It seems that solo travellers get the worst room available, don’t accept room 209 or any really. They seem to have booked a taxi in my name for an airport pick up without letting me know, which caused now big issues as I paid twice for a taxi transfer. When you email them regards this issue you don’t get an answer as they do not speak English well enough to understand basic complaints or issues. Working in a hotel someone needs to have some better English knowledge to be able to help customers. The only good thing about this hotel is the location and one receptionist who was actually smiling and being helpful. Would not recommend this hotel!

less