Silken Amara Plaza San Sebastián

“Comfort in Basque Country”

I traveled northern Spain with my sisters. San Sebastian was our final stop. This hotel had very friendly service and nice rooms, although a bit smaller than we'd had in other cities. The location was very convenient. The included breakfast was very good (including Basque cheesecake in the morn… more

I traveled northern Spain with my sisters. San Sebastian was our final stop. This hotel had very friendly service and nice rooms, although a bit smaller than we'd had in other cities. The location was very convenient. The included breakfast was very good (including Basque cheesecake in the morning). But, expect two sets of steps leading up to the front door entry. The elevator access is around the building and a bit inconvenient, if your mobility is limited. The staff is very helpful, however. Everything is different in Basque country: the language is nothing like Spanish, the food quite different and the allegiance is clear. The people were so very friendly and proud to share Basque culture. This hotel was a very nice place to spend a few nights.

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“Great place”

Our room was small, but clean and had all the amenities. WiFi was very quick and included. People at the reception were kind, friendly and ready to help. It is well situated, just a 20 minutes walk to the main town area or the beach. Do not forget to try some snacks (pintxos) they are serving at th… more

Our room was small, but clean and had all the amenities. WiFi was very quick and included. People at the reception were kind, friendly and ready to help. It is well situated, just a 20 minutes walk to the main town area or the beach. Do not forget to try some snacks (pintxos) they are serving at the caffe/bar near the reception, as they are fabulous.

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“Pleasant enough”

Stayed here with family .its very central within walking distance of the main promenade. the staff in the bar were very friendly. Not so much on reception I found. Its very clean and food choices were good. we did find that there was lots of mosquitoes in the bedrooms which meant we all got bitten … more

Stayed here with family .its very central within walking distance of the main promenade. the staff in the bar were very friendly. Not so much on reception I found. Its very clean and food choices were good. we did find that there was lots of mosquitoes in the bedrooms which meant we all got bitten quite a lot. Also the cost of parking was prohibitive at 25euro per day.

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“Okay... but would benefit from attention to detail”

The hotel is an easy 10-15 minute walk from the city centre, and is located on a traffic island next to San Sebastian's busy riverside highway. The location is so so (but handy if you need the hotel's parking spaces). The main business of the hotel is hosting coach tours; this is not somewhere for … more

The hotel is an easy 10-15 minute walk from the city centre, and is located on a traffic island next to San Sebastian's busy riverside highway. The location is so so (but handy if you need the hotel's parking spaces). The main business of the hotel is hosting coach tours; this is not somewhere for a family holiday or business visitor. Strengths include attractive and spacious ground floor lounges with a busy bar and good food, cheerful staff, and spacious rooms. The breakfast is vast and excellent. But there is a lack of attention to detail: no iron, the desk cluttered by the television, the failure to collect my laundry, noise from spindly iron chairs on the floor above that need rubber feet; tables not cleared quickly enough at breakfast to cope with the coach tour crowds. In summary - "adequate" (but could be excellent...)

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