Hotel Palacio de Aiete

“What A Find”

Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town. The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they don’t provide tea and coffee making facilities in t... more

Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town. The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they don’t provide tea and coffee making facilities in the room. We travel extensively in Spain and bring an aero press coffee maker, its small and convenient for travel. We have a small travel kettle and bring coffee. Milk is more challenging now as since Brexit milk and milk products cannot be brought in but that can be addressed with a bit of planning. That said, breakfast starts at 07:30 and the coffee from the machine is actually OK. A good selection of breakfast choices including bacon and eggs. What we do like about this hotel is the staff. All are friendly and smile all day long. The young girl at the bar was really friendly and we felt welcomed and comfortable. Plenty of comfortable seating in the bar area and food can be obtained via the bar menu. We however chose the restaurant both evenings and were so so impressed. Our food was excellent and we were looked after both nights by two different but equally attentive, professional staff. I didn’t get the name of the waiter on Tuesday night but he was delightful. Thursday we chose the tasting menu and so glad we did. Every single dish was superb. A special mention to Irina ( Irene?) who served us. The restaurant was really busy and she was on her own waiting on tables. She was friendly, charming and helpful even though under pressure due to the volume of diners. She did a fantastic job. The food here is some of the best hotel food we have had. All food and drink is on a pay at the point of use, no putting it on the room but for us that worked really well as the room was prepaid so checkout was quick and easy. Just leave the key in the box and go. WiFi is excellent. If you are driving there is parking in front of the hotel but not enough spaces if the hotel is full. There is parking opposite. The hotel is situated on a hill, and I mean a hill!!!! The walk into town took about 25 minutes. We discovered the taxi rank right by the bandstand near the seafront and it was only €8 to get a ride back up the hill. If you are visiting the town you will have a comfortable welcoming stay here but come thinking “ taxi” to get back.

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“Value for money ”

Little bit a old hotel and old rooms. Rooms was good size and bad was okay. We choose this hotel because of good parking. Location is nice, it is good connected with old town. Service was friendly and helpful. It is good value for the money. Good

“Amazing place”

Good morning, I came to San Sebastian the 31th of oct 22 with 2 of my kids for 1 night. 1rst : we arrived earlier than the scheduled time 2nd : I asked if that was possible to have 2 rooms closed. For both of these points, the lady at the reception managed and all was perfect. So, i dont know her... more

Good morning, I came to San Sebastian the 31th of oct 22 with 2 of my kids for 1 night. 1rst : we arrived earlier than the scheduled time 2nd : I asked if that was possible to have 2 rooms closed. For both of these points, the lady at the reception managed and all was perfect. So, i dont know her name (please tell me) but when we arrived at around 11:20 she was there. Really thanks to her for her work. So kind from her. Amazing. About the restaurant : We ate there on the evening. Food was really good and Lau managed alone all customers on the restaurant. Thank you Lau for your work. Really a good place. I will come back again.

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