Description
Facilities: The hotel has 5 junior suites, 2 suites, 6 single rooms and 21 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet a… more
Location: This hotel is situated in the heart of Barrio de las Letras, on Santa Ana square and close to the most important commercial centre in central Madrid. In the area around the hotel guests have the chance to experience a symbiosis of gastronomical and artistic creativity with the Prado, Thyssen Bornemisza and Reina Sofia museums in the direct vicinity. The hotel is only around 5 minutes from Puerta del Sol, Plaza Mayor, Gran Via or underground train station Se villa. It is about 10 km to the airport.
Meals: Various dining options are available, including a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.
- Parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Services
- Breakfast room service
- Safe
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Sale of tickets
- Terraces
- Sale of tours
- Security service
- Hair dryer
- Medical service
- Babysitting service
- Private pool
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Accessibility
- Wheelchair-friendly access
- Deposit:
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- General
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Good to know
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Excellent
Based on 1552 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1552 TripAdvisor reviews
M
MarWolfgang
Hafnarfjordur, Iceland
17/10/2024
“The place to be in Madrid”
The location is excellent, with restaurants surrounding the hotel and Santa Ana Square on the other side of the corner. The rooms are fine, and the staff are more than great; they are fantastic. This is why I always go back to this hotel when in Madrid.
Á
Álvaro P
Amsterdam, The Netherlands
28/09/2024
“Outstanding stay and experience!”
We had an amazing stay in Room Mate Alicia. From the check in to the check out, the whole stay was spectacular. The hotel staff is friendly and accommodating. You can feel they genuinely care for you!! The location is outstanding, one of the best areas to stay in Madrid. Close to many touristic a… more
C
Curious793450
Amsterdam, The Netherlands
20/03/2024
“Simply brilliant in every way”
We had a really warm welcome on arrival and found our double room had every comfort including a kettle, coffee, sugar and a large free bottle of water. The beds were sublime, the bathroom had lots of freebies, the water really hot and the shower invigorating. Lots of lush towels. My sister was very… more
G
gwctravels
United States
26/04/2024
“Great location & perfect for solo travelers!”
I had a delightful stay at Room Mate Alicia Hotel in Madrid. Situated in Plaza de Santa Ana, the hotel's central location allowed easy access to major attractions while maintaining a peaceful ambiance. Upon arrival at the hotel, I was greeted warmly by Eva, who graciously provided me with a map and… more
R
RedsellRules
Wareham, United Kingdom
13/10/2023
“Good hotel but poor breakfast”
Positives were the comfortable and well equipped, soundproofed rooms, and the friendly reception staff. Negatives were being charged for the water in our rooms and the extremely poor choice at breakfast. There was only one hot drinks machine - the coffee quality was poor and dispensing was slow, me… more