Novotel Madrid Campo De Las Naciones

“Clean rooms, comfortable beds, breakfast and dinner buffet, with lots of choices - and very quiet rooms”

We attended an international Congess at the IFEMA convention complex for 6 days and chose the Novotel Madrid Campo de las Naciones Hotel, as it was within walking distance, and also only a short 15 min. taxi ride to the airport. The staff were friendly and competent. The hotel is in a quiet area ou… more

We attended an international Congess at the IFEMA convention complex for 6 days and chose the Novotel Madrid Campo de las Naciones Hotel, as it was within walking distance, and also only a short 15 min. taxi ride to the airport. The staff were friendly and competent. The hotel is in a quiet area outside the hubbub of the city of Madrid, and no noise whatsoever penetrated into the room. It was 39-40 °C when we were there, but the room temperature was comfortably cooled - not the polar wind you sometimes get in e.g., the U.S. The room was clean and the bed comfortable. There was a small desk with drawers and comfortable chair for computer work, sitting space and suitcase rack. The bathroom was spacious. The breakfast buffet, which was included with the room was very nice, offering many choices including bacon and freshly scrambled eggs, fresh fruits and juices, cereals, very fresh croissants and pain au chocolat, and the food was good quality. The coffee was good. The dinner buffet also had several warm options as well as a salad bar and dessert table. There is a pool, but our schedule left no time to try it out. For us, attending about 15 lectures each day for 6 days, it was perfect. But it is not in the center of Madrid, and there are not a lot of restaurants within walking distance or things to do nearby. But there are Metro stops nearby to get downtown and see the sights.

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“Good price”

I booked 2 rooms at the hotel but unfortunately I experienced a few issues. At first I sent an email before arrival and was left unanswered. I tried sending the email again a couple times but still was left with no answer. During the night, one of my rooms went without energy, just as we were getti… more

I booked 2 rooms at the hotel but unfortunately I experienced a few issues. At first I sent an email before arrival and was left unanswered. I tried sending the email again a couple times but still was left with no answer. During the night, one of my rooms went without energy, just as we were getting ready to leave the hotel in the morning. I’m a frequent All Accor Client and expected a little more. Despite these issues, the hotel is well equipped, the breakfast is good and the location is near a metro, which will get you downtown relatively easy. I have already booked another night at the hotel, next December, hoping to have a better experience. Best regards

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