Description
Facilities: This hotel has a lift and a reception desk. A baggage storage service and a safe are available. Wireless internet access is provided to guests. Further services include 24-hour room service, a laundry service, a page service and a hotel doctor. Daily newspapers will keep you informed.
Location: This sophisticated deluxe hotel is in a superb area of Madrid near to the Plaza de España, the Palacio Real and the Plaza Mayor. Copious shops and other cultural attractions as well as further renowned tourist sites are easily reached on foot or on the public transport network. An excursion to the picturesque towns of Toledo and El Escorial which are both some 60 km away comes highly recommended.
Meals: The dining area includes a restaurant and a bar. Half board can be booked. It is also possible to order breakfast.
- Wi-Fi
- Wi-Fi
- Gym and SPA
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Lift
- Reception
- Reception
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Cot
- Serviced office
- Conference centre
- Bars
- Bar
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 3330 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 3330 TripAdvisor reviews
G
grahamb611
United Kingdom
23/12/2024
“Great hotel and location”
Amazing hotel. We upgraded to the Level area which is 100% worth it. A nice relaxed area for breakfast, and snacks and tapas and drinks available all day long. Great rooms with amazing views over the City from the high floors. A lovely spa as well to relax in, and a great location literally a few m… more
R
RadcliffeT
Paisley, United Kingdom
18/12/2024
“Absolutely fantastic hotel in great location”
Fabulous hotel. Could not be better placed for all attractions yet in a quiet location. We booked a level room, well worth it. Totally recommend and would definitely return. All of the staff have been friendly and efficient. Don’t hesitate to use this hotel, it really is great.
T
trainback
London, United Kingdom
11/11/2024
“Great hotel for a weekend break”
If you want a great hotel in Madrid with high standards where all the staff strive to provide a good 5* service, close to some of the cities top attractions, stay here. We could not fault anything about our long weekend stay and were delighted with our decision to upgrade and enjoy the LEVEL upgrad… more
R
Resort17947605706
Brooklyn, New York
17/11/2024
“Great hotel to stay in Madrid.”
I visited Madrid in 9/20/24 and stayed here for 2 days. Loved this hotel which is conveniently situated close to the shopping area and La Plaza Mayor. Is close but not too close to this beautiful bustling city. if you walk to the back streets you can find restaurants that had very good menus and … more
W
Warren W
30/12/2024
“The stingiest 5 star hotel”
They even refused to provide us with two new bottles of water daily and told us to drink from the tap when we called the reception. The plumbing needs to be fixed sometimes it doesn’t completely flush and water temperature is just terrible for the price paid.
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