Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number … more
Location: This elegant luxury hotel is ideally situated directly on the lively Gran Via, opposite Plaza España. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel, or may easily be reached by making use of public transport.
Meals: Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including organic food, are also available.
- Entertainment
- Live music
- Shops in hotel
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Lift
- Reception
- Concierge service
- Reception
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Cot
- Conference centre
- Bars
- Bar
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 126 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 126 TripAdvisor reviews
F
FranceMauritius
Mauritius
21/06/2024
“Great hotel well situated for exploring”
Great size room for a family of three for 4 days. The bed was fantastic and the converted sofa bed for our daughter was ok. The hotel is perfectly located in the midst of veything while on a quiet alley so no noise disturbance. Great quality sleep. We visited the park el Retiro, the a royal Palace,… more
D
dito777
Tbilisi
15/05/2024
“Excellent hotel”
Just back from this hotel. It was great 4 night stay. Room type was studio which was nice and large. Plus: Room size, cleanness, bed comfort, views. nice reception and breakfast buffet. Location is also excellent to explore Madrid. What I would improve: toilet door cannot be locked, first floor can… more
S
SJ1xx
25/10/2024
“Hotel pleasant, poor service”
Hotel was right in the heart of Madrid, rooms were clean and comfy however lots of noise from the streets which affected sleep, we had a room on the 6th floor above the main entrance. The restaurant is pleasant and breakfast nice but service is incredibly slow and on occasions non-existent even whe… more