Description
Facilities: 32 single rooms and 114 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a r… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet.
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- Entertainment
- Live music
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Services
- Infinity pool
- Room service
- Luggage storage
- Babysitting service
- Sun terrace
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Charged parking at hotel
- Bars
- Coffee shop
- Indoor bar
- Swimming pools
- Sunbeds
- Towel Service
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 649 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 649 TripAdvisor reviews
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Maria M
31/10/2024
“Fantastic venue for business trip with meetings”
We stayed at H10 Puerta de Alcala for a business trip. We used one of their meeting rooms which was fully equipped and especially good as it had large windows looking out with lots of natural daylight. We had a group of 13, the staff and service were exceptional and we were really well looked afte… more
G
geraldinep901
16/10/2024
“Excellent hotel, centrally situated in Madrid for the lovely park and Art galleries.”
From the moment we arrived to when we checked out the hotel staff were so friendly and helpful. The room was a good size, the bed very comfortable and a lovely sized bathroom. The breakfast was excellent as was the food on the rooftop terrace. I would highly recommend this perfectly situated hotel.
D
DeeSmith610
Bracknell, United Kingdom
04/10/2024
“Great stay.”
We have stayed at this hotel before and always had an enjoyable stay. However on this occasion we had a Fantastic stay. This was mainly due to the staff, especially Javier on reception, but in general they all seemed so much more helpful, willing to help and happy than on our previous visits. Javie… more
8
869jitenp
08/10/2024
“Madrid - H10 Puerta de Alcala ... good hotel in a good location!”
Stayed 4 nights; great location right behind Retiro park; with very friendly and helpful hotel staff - the front desk, housekeeping, the morning breakfast team, and the rooftop bar staff. Breakfast was excellent, with lots of variety - fresh fruit, breads, pastries, yogurts, cereal, juices, etc. … more
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Katelyn S
15/10/2024
“Overall decent”
Overall standard hotel. It will work if you need it for budget and does have a nice lounge area. Beds are comfortable. A little louder on the main road but nothing to stop you from sleeping. I may call it more of a 3 star hotel class than four. Rooms not up to par with cleanliness level (small… more