- Parking
- Parking
- Pets
- Pets allowed
- Wi-Fi
- Wi-Fi
- Gym and SPA
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Entertainment
- Games room
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Fan
- Cot
- Private pool
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
Taxes included in the final price:
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
Yes
No
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Excellent
Based on 2728 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 2728 TripAdvisor reviews
D
davidwY3696BS
Lisbon, Portugal
17/11/2024
“Madrid”
Excellent Hotel with top quality service we really loved our stay at the Fenix. Yane was a great host at the breakfast terrace! We will definitely return to the hotel. The overall ambience is very good and excellent Hotel for families. It is also very well located and all the staff were extremely h… more
A
Alex P
Miami, Florida
17/11/2024
“Amazing!!!!!”
Hotel is amazing, the breakfast in Red Level was amazing along with awesome service! Yane was great and very attentive making sure our experience was even better! The hotel is immaculate and very well kept! We travel a lot and try our best yo always stick with the Melia brand because of their amazi… more
R
Rob B
Santa Paula
15/11/2024
“Superb”
My favorite hotel. Without exception the excellent staff is welcoming, attentive and ready to help. The 'feel' of the place is superb - all employees from doormen to reception to restaurants and housekeeping exhibit pride and clearly put the guest experience above all else. Great facilities and alw… more
S
Salvador R
Libertyville, Illinois
13/11/2024
“The best there is in Madrid”
The best hotel in location, pricing, and staff. You cannot go wrong on the Red Level experience. The staff at every level was fantastic, the hotel is par to none, the location is central for shopping and to get to anywhere in Madrid that you should see.