Description
Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? T... more
With a stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Timanfaya Theater. This upscale hotel is 0.7 mi (1.1 km) from La Vola and 0.8 mi (1.2 km) from San Felipe Castle.. Distances are displayed to the nearest 0.1 mile and kilometer. Taoro Park - 0.5 km / 0.3 mi Risco Belle Aquatic Gardens - 1 km / 0.6 mi Timanfaya Theater - 1 km / 0.6 mi La Vola - 1.1 km / 0.7 mi San Juan Church - 1.1 km / 0.7 mi Plaza del Charco - 1.1 km / 0.7 mi Garden Beach - 1.1 km / 0.7 mi Playa del Muelle - 1.2 km / 0.7 mi Eduardo Westerdahl Museum of Contemporary Art - 1.2 km / 0.8 mi San Felipe Castle - 1.3 km / 0.8 mi Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi Dock of Puerto de la Cruz - 1.3 km / 0.8 mi Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi Tenerife Beaches - 1.3 km / 0.8 mi San Telmo Promenade - 1.3 km / 0.8 mi The nearest airports are: Santa Cruz de Tenerife (TFN-Tenerife North) - 28.7 km / 17.8 mi Tenerife South Airport (TFS) - 92.5 km / 57.4 mi The preferred airport for Hotel Puerto Palace is Santa Cruz de Tenerife (TFN-Tenerife North). . Near La Vola.
You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM..
- Services
- 24-hour reception
- Nursery
- Room service
- Luggage storage
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Play area
- Babysitting service
- Children’s pool
- Heated pool
- Towel service
- Serviced office
- Conference centre
- Meeting rooms
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Pool table
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Restaurants
- All-inclusive restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Children’s pool
- Sunbeds
- Umbrellas
- Garden area
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Shuttle
- Transfer to nearest town
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
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Very good
Based on 1265 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1265 TripAdvisor reviews
A
aliceeliz1
26/06/2024
“Kind staff & amazing hotel”
This hotel is amazing. The grounds and room are beautiful. After reading other reviews we thought we would struggle, but most signs have an English translation and all the staff we have spoken to have been lovely and easy to communicate with. The food is really good. The food available at din... more
G
Gary J
Chippenham, United Kingdom
06/07/2024
“Lovely hotel with one down fall”
This Hotel has everything ( well almost ) , lovely hotel , friendly staff , clean , good food , nice bar , quiet , stunning naturist roof terrace with private pool and hot tub , we recently stayed in the 5* Costa adeje Gran and this hotel is far better…. Here is the but and why a lot of people w... more
U
ukcanaryislands
28/06/2024
“You will not be disappointed”
Stayed three times already during 2024 and it’s june so there will be more Lovely rooms and i have stayed in pool view, sea view and have even stayed in the single rooms which are still bigger than a double city hotel Lovely reception staff, lovely pool are, I always go half board as it not muc... more
M
mirjamest
19/07/2024
“Lovely hotel but not great for vegetarians”
I cannot recommend it to any vegetarians or vegans, unless your idea of a good dinner every single day is to create a fresh salad (from lettuce, corn, onions, carrot, tomatoes, cucumbers) and eat it with plain rice or plain pasta. So far I have not seen any vegetarian main dish options, and no or... more
C
chelmsfordsgca
Chelmsford, United Kingdom
18/06/2024
“Nice Stay”
Stayed at the Puerto Palace for 10 days in June ‘24 on a half board basis. Hotel is located 15min walk from town and is on a steep hill. Room, hotel and gardens spotless. Pools are lovely as are the clean gardens and plenty of beds. Reception staff maybe not a welcoming as I would expect. Not m... more