Hotel Hospes Palacio De Los Patos

“Excellent Hotel in Granda Centre”

This hotel is located right in the centre of Granada. Easy to access the shops, restaurants and sights. We stayed in a superior room which was spacious and was located in the main building which had original features of a mosaic floor and wooden ceiling. The restaurant is connected to the main buil… more

This hotel is located right in the centre of Granada. Easy to access the shops, restaurants and sights. We stayed in a superior room which was spacious and was located in the main building which had original features of a mosaic floor and wooden ceiling. The restaurant is connected to the main building and serves an excellent breakfast and a good range of evening meals. Service from all the staff is excellent. We stayed 2 nights and would select this hotel for a longer return visit.

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“Fabulous hotel with fabulous staff.”

This may be one of our favorite hotels ever. The property is beautiful, very stylish, and extremely well-located. Upon check in, we were upgraded to a stunning suite in the original building. It was chic, astoundingly spacious, clean and very comfortable. The robes and slippers came in quite handy … more

This may be one of our favorite hotels ever. The property is beautiful, very stylish, and extremely well-located. Upon check in, we were upgraded to a stunning suite in the original building. It was chic, astoundingly spacious, clean and very comfortable. The robes and slippers came in quite handy for a trip to the lovely spa, where I had a relaxing massage. Lovely turndown service. There was a very nice breakfast buffet with hot items to order. We also received room service on the day of departure since our flight was very early, before the breakfast buffet opened, and we received a ridiculous amount of food for two people, which was hot and well-prepared. The staff were charming and helpful.

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“Not a 5 star experience”

This was not a 5 star experience. I think that the rooms in the historic portion of the hotel may very well be nice, however those in the new building were not a 5 star experience. The renovation in the new section is poorly done and the rooms are not well maintained. For example, closet drawers co… more

This was not a 5 star experience. I think that the rooms in the historic portion of the hotel may very well be nice, however those in the new building were not a 5 star experience. The renovation in the new section is poorly done and the rooms are not well maintained. For example, closet drawers constructed out of MDF that feel cheap, caulking in the shower that is peeling off, door knobs and other fixtures that are very worn from use. Further, amenities are lacking: the minibar fridge and hairdryer in one of our rooms didn't work during our whole stay, the shower gel wasn't replaced for several days in our room and needed a call to the front desk to remedy despite daily housekeeping visits, drinking glasses were dusty, and the AC wasn't adjustable (one room was too hot and the other room was too cold). The lobby and garden area of the hotel are beautiful. The staff were very kind and breakfast was good. We had particularly nice experiences with staff at breakfast and the bar in the afternoons. We traveled here in the low season and the hotel's value for the money spent seems reasonable, although you shouldn't expect a true 5 star experience here.

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“Not 5 ⭐️rooms.”

Although the outside bar and restaurant were very pleasant, for a five star Hotel the layout of our rooms on the top floor of the main building were not. I wouldn’t expect this grade of Hotel to have the shower over the bath, and for the washbasin to be in the bedroom area. It gave the impression o… more

Although the outside bar and restaurant were very pleasant, for a five star Hotel the layout of our rooms on the top floor of the main building were not. I wouldn’t expect this grade of Hotel to have the shower over the bath, and for the washbasin to be in the bedroom area. It gave the impression of being designed by an apprentice architect. There were also some strange lighting arrangements on the centre of both staircases, which looked as if they were temporary lighting from a building site. The breakfast room on the second morning was completely understaffed, as everyone was so concerned about the visit of some VIP’s, who appeared as we were checking out, one night early, even though our room was paid for.

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