Description
Facilities: 5 suites, 21 single rooms and 150 double rooms are located on 13 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The t… more
Location: This welcoming hotel enjoys a central location just 1 km from the Guggenheim Museum and 2 minutes walk from Bilbao's international exhibition and congress centre. The commercial district as well as a selection of museums are 10 minutes away on foot and San Mamés is the nearest underground station and lies just 3 minutes from the hotel. Further links to the public transport network and bars are to be found directly beside the hotel and shopping venues are to be found 500 m away whilst it is 200 m to restaurants and nightclubs. It is well worth paying a visit to the nearest beach, which lies some 10 km from the hotel.
Meals: Various dining options are available, including a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available.
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- Wi-Fi
- Complimentary Wi-Fi
- Gym and SPA
- Gym
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Charged parking at hotel
- Services
- Room service
- Luggage storage
- Bars
- Coffee shop
- Indoor bar
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Very good
Based on 1204 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 4 featured reviews out of 1204 TripAdvisor reviews
Z
zedmole
san diego ca
14/11/2024
“Nice hotel, good location”
Nice, large room. Clean and spacious. Could use more electrical outlets. Room door didn't close on its own which I thought was odd. Close to bus stop to airport and metro station to get about the city when walking is too far.
G
gwhall632079
Manchester, United Kingdom
05/10/2024
“Very pleasant”
Very pleasant stay. Got a free room upgrade (without asking) which was really appreciated. Comfortable bed, clean hotel, helpful reception staff.
B
berlg2017
27/11/2024
“Nice hotel, pity about the welcome”
All fine except the staff at Reception. Male explained nothing and could barely make eye contact. Checkout was little better. Not a language barrier issue. Rest of staff all very helpful. The hotel, overall, was fine except for Reception. Excellent breakfast choice, comfy bed, bath and shower.
D
Donata G
Adelaide, South Australia, Australia
12/11/2024
“staff retraining”
staff to be more attentive and show more interests in guests. Altho' I was not booked for breakfast one morning I was happy to pay to participate. Staff to acknowledge guests waiting even with a simple 'Wait please" rather than no recognition. Make the hotel sustainability efforts more prominent to… more
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