Description
Facilities: A pleasant ambience awaits guests in 11 suites, 5 single rooms and 135 double rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel h… more
Location: This hotel lies near the most significant parts of the city, within a few metres of the Guggenheim Museum, the business and financial centre, the town hall and the historic centre. Bilbao's ria lies directly opposite the hotel, links to the public transport network are located directly in front of the hotel and a bus station, a railway station and shops may be found 1 km away.
Meals: The dining area includes a non-smoking restaurant and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast. For lunch, guests can order à la carte. A set menu can be ordered at lunch. Diet meals and children's meals can be prepared on request.
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- Entertainment
- Live music
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Charged parking at hotel
- Services
- Room service
- Luggage storage
- Bars
- Indoor bar
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 2172 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2172 TripAdvisor reviews
D
Danielmuir
Perth and Kinross, United Kingdom
07/07/2024
“Ideal stay in Bilbao”
Super location on the riverfront between the Guggenheim and the old town, close to both. Warm welcome from the friendly, helpful staff who gave us lots of useful information. Spacious, comfortable room, good bed. Ideal place to stay for a few nights in Bilbao
T
Trip61330637454
22/05/2024
“Wonderful Surprise in Bilbao”
Excellent location and the staff was great. Very close to The Guggenheim Museum on a beautiful avenue. Very complete breakfast with plenty of options including gluten free croissants. Would definitely stay there again and congrats to the whole Team.
A
Amanda J
Preston, United Kingdom
22/10/2024
“Perfectly situated”
Great location close to town, nice room, comfy bed and a good breakfast. The only downside was the dreadful WiFi in our room. Especially want to thank Unai on reception who was very helpful with recommendations on transport and places to eat.
C
Captain_Gecko
London, United Kingdom
21/05/2024
“Luxury hotel close to the Guggenheim”
Perfect location overlooking the river (virtually next door to the Conde Duque), a 15 minute walk from the Guggenheim. The room was spotless, quiet and very comfortable. I went for the B&B option - the buffet breakfast was excellent, including a glass of cava, if that's your thing! The staff were h… more
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Fay W
Chelmsford, United Kingdom
01/08/2024
“Ok ……the other hotels on our tour were better”
We stayed for 2 nights as part of a tour group . Sadly we didn’t get off to a very good start when it became obvious that the hotel had not given us the requested walk in shower asked for on our booking . Our Tour Manager had emailed from our previous hotel to ensure this was done but it had not … more