Description
Facilities: A pleasant ambience awaits guests in 11 suites, 5 single rooms and 135 double rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel h… more
Location: This hotel lies near the most significant parts of the city, within a few metres of the Guggenheim Museum, the business and financial centre, the town hall and the historic centre. Bilbao's ria lies directly opposite the hotel, links to the public transport network are located directly in front of the hotel and a bus station, a railway station and shops may be found 1 km away.
Meals: The dining area includes a non-smoking restaurant and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast. For lunch, guests can order à la carte. A set menu can be ordered at lunch. Diet meals and children's meals can be prepared on request.
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- Entertainment
- Live music
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Gym and SPA
- Gym
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Charged parking at hotel
- Services
- Room service
- Luggage storage
- Bars
- Indoor bar
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Very good
Based on 2172 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 5 featured reviews out of 2172 TripAdvisor reviews
M
Mike_the_Voyager
Santanyi, Spain
02/12/2024
“Great Hotel, great Location, very nice staff”
We were very happy that we picked this hotel for our stay in Bilbao. Perfect location, in walking distance both to the old town, the shopping streets, and of course the Guggenheim Museum. The staff was very frankly and helpful. The hotel is modern and a little piece of art in itself well, certainly… more
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Lien N
02/11/2024
“Memorable experience in Bilbao”
Best location to attractions, museum, day tours, restaurants and bus/train stations. We walked everywhere. The hotel English speaking staff were extremely helpful and courteous. Hotel’s breakfast buffet was delicious and there were plenty of choices. Supreme and comfortable beds and room. Hig… more
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Amanda J
Preston, United Kingdom
22/10/2024
“Perfectly situated”
Great location close to town, nice room, comfy bed and a good breakfast. The only downside was the dreadful WiFi in our room. Especially want to thank Unai on reception who was very helpful with recommendations on transport and places to eat.
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Pamela O
Cork, Ireland
04/12/2024
“Amazing city but hotel not 4/5 start”
I found it very expensive , I booked without breakfast and a few days it offered me a breakfast upgrade, the way it was put to me I thought it was €20 for breakfast per morning , we went down to breakfast the first morning and the hot food was cold , the selection was not great and the scrambled eg… more
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Fay W
Chelmsford, United Kingdom
01/08/2024
“Ok ……the other hotels on our tour were better”
We stayed for 2 nights as part of a tour group . Sadly we didn’t get off to a very good start when it became obvious that the hotel had not given us the requested walk in shower asked for on our booking . Our Tour Manager had emailed from our previous hotel to ensure this was done but it had not … more
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