Torre Melina Gran Meliá

“Excellent hotel”

I stayed in Torre Melina last week on a business trip to Barcelona, and I want to clarify some things mentioned down by fellow travelers. I guess some of them were annoyed by some hotel policies so they wrote their reviews in affect, as imo, no chance you can rate this hotel bad. LOCATION - not so … more

I stayed in Torre Melina last week on a business trip to Barcelona, and I want to clarify some things mentioned down by fellow travelers. I guess some of them were annoyed by some hotel policies so they wrote their reviews in affect, as imo, no chance you can rate this hotel bad. LOCATION - not so great for tourists - on the western end of Diagonal. It is far away from main tourist sites, however the nearest metro stop (Zona Universitaria) is 7, 8 min walk and Line 3 takes you quickly to main sites. Also, there's a free shuttle bus on the hour taking you to Pl. Catalunya - sole city center. LOBBY - enormous and amazingly beautiful with huge open air V shaped atrium. Check in fast with extremely kind staff - that applies to all staff members I encountered throughout the hotel for two days. ROOMS - spacious, clean and modern. Ask for EVEN number room, as those have city center views - Montjuic, MNAC, Plaza Espana, downtown,....very, very nice view from my 612. Beds were extremely comfortable, as well pillows. Everything in the room is new and digital. Separate shower cabin and attached toilet. BREAKFAST - wonderful. Huge and quality choice of cold and warm dishes, great selection of fresh fruits, pastries, cakes,...you name it. POOLS - there are two of them, and yes - there is a small misleading fact, but is well explained. The pool you see on the website and booking platforms is the charging one. You need to spend 75 Euros there per person in order to enjoy it. So, it is not paying like some say here, but you get food and drink for your spent money. How much you get and what are the prices - I don't know. I didn't check the prices, just chatted to a young kind hostess who let me walk around. This pool looks more inviting with better sunbeds, cabanas, sand and grass, restaurant by it,.... However, just across the lobby there's a free pool, bigger than the paying one, and closer to the hotel. Surroundings are not that fancy, but well maintained and clean with ordinary sunbeds, yet same quality towels. So, it's up to you to choose. Imo, what's lacking is the indoor pool for colder months as Barcelona is a year round destination. To conclude, great hotel to spend your Barcelona vacation.

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“Amazing hotel”

This hotel certainly has the wow factor! Fabulous rooms, great views, super comfortable beds. Disappointed that the pool was closed (it stated that it is closed from October 1st, this was September 30th), with a gate across the entrance. Some people got in and were using it we noticed. The pool are… more

This hotel certainly has the wow factor! Fabulous rooms, great views, super comfortable beds. Disappointed that the pool was closed (it stated that it is closed from October 1st, this was September 30th), with a gate across the entrance. Some people got in and were using it we noticed. The pool area was lovely, as was the weather. Unfortunately there was no shade to sit in, as none of the umbrellas were up and we couldn’t budge them! We had a pleasant lunch at the all day restaurant. Breakfast was ok, not brilliant. This is more of a business area, so no sightseeing within walking distance but a very short drive to the airport.

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“Looks great but a bit soulless - breakfast poor”

It’s a nice enough looking hotel - very modern and clean. Doesn’t feel greatly personal or welcoming. Rooms are spacious and as per the rest well done out throughout. Top deck bar was not open which is a shame as that for me is one of the reasons you book a hotel like this. Breakfast very poor in s… more

It’s a nice enough looking hotel - very modern and clean. Doesn’t feel greatly personal or welcoming. Rooms are spacious and as per the rest well done out throughout. Top deck bar was not open which is a shame as that for me is one of the reasons you book a hotel like this. Breakfast very poor in selection and choices - scrambled eggs like a porridge. For the price I wouldn’t recommend and feel you could find somewhere more engaging.

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“11-15th August trip”

CHECK IN - Arrived at the hotel at 9pm exhausted and hot. It was very quiet but we were not offered a welcome drink or water. Check in took ages then almost had a heart attack as the person at check in was about to charge us an extra £800. Luckily I had the printout of the cost - I booked direct wi… more

CHECK IN - Arrived at the hotel at 9pm exhausted and hot. It was very quiet but we were not offered a welcome drink or water. Check in took ages then almost had a heart attack as the person at check in was about to charge us an extra £800. Luckily I had the printout of the cost - I booked direct with the hotel. He didn’t have a clue what he was doing. Then charged £800 on my debit card as a deposit. I was not advised anywhere in the booking process this would happen. He said booking.com should have told me. I reminded him again I booked direct on the hotel website!! Less spending money for us as £800 was taken (and not returned until 8 days after the trip). TERRIBLE check in experience. ROOMS - these were truly 5 star. Beds were comfortable and wash room lovely with everything you need eg hairdryer, toothbrush set, nice toiletries. We booked two rooms and were next to each other with a huge window and beautiful view. SERVICE - Tried calling reception multiple times even at quiet times with no answer. I was trying to get an iron and asked for one three times. After 48 hours I finally got one but it was so old I couldn’t see the markings on the dial! When I plugged it in it sparked out! Another two calls for another iron which finally worked. Rooms were cleaned really well daily. STAFF - were really friendly and a lovely lady called Camile showed us around the hotel when we mentioned we were a little lost as to where everything was. She also said she would feedback our bad check in experience although we didn’t hear back. BREAKFAST - was great and one of the best I’ve had with quality food. A wide variety with a huge choice although does get repetitive after day 3 FACILITIES - Pool was nice but a little muddy. The pool advertised is the one you have to pay €75 for. When Camile showed us around we were told that the sauna was open and steam room not ready yet. When I went to use the sauna I was advised that it was €25 and only free for Red Level! So seems like staff give conflicting information. Gym was small but suitable. Lobby was really grand and nice. They could do with a few water dispensers or tea/coffee facilities there as it is a nice place to relax outwith the room TRANSPORT - great Metro links. We got the metro from airport straight to Zona University which is about 5 mins to the hotel. We got the t-usual card and made good use of the buses and metro to get to our destinations. A bit far from the city centre and some metros do get a bit overcrowded and hot at peak times. We also used the free shuttle van (capacity of 7 people) once that took us to Pl Catalunya - this is only one way. Unfortunately this was my worst check in experience ever and resulted in me giving 3 stars (as well as some lacking customer service) instead of 5.

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