Intercontinental Barcelona, An Ihg Hotel

“Superb location with equally matching Service”

Beautiful hotel. Very well located, in the city centre and yet so quiet. Excellent service by all - right from the Door staff, to the concierge, to the Reception and the welcoming Staff in the Restaurant and Bar. We thoroughly enjoyed our stay and look forward to our next trip there. Pritpal Singh

“Great hotel”

Amazing hotel and amenities. 15-20 min cab ride to attractions but w several small local places to eat around. The rooftop bar is very pretty. The room was very spacious and comfortable. Breakfast was amazing. The staff was very attentive and engaging.

“For sure I will back this this hotel”

The service from the beginning was great when I checked in The breakfast was great Excellent service. Waiters are always asking for help, in short, the entire staff at the hotel is always helpful. I wanted to mention one of the employees who was especially helpful and always asked if they needed… more

The service from the beginning was great when I checked in The breakfast was great Excellent service. Waiters are always asking for help, in short, the entire staff at the hotel is always helpful. I wanted to mention one of the employees who was especially helpful and always asked if they needed anything. Her name was AURA I THINK

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“Very Good Stay with Professional Staff & Clean Everywhere”

We arrived very early, around 9 a.m., after our NCL cruise from Le Havre. We were warmly welcomed, and a room was ready, but it was not the upgraded one, a King Classic with sofa bed(pricewise a bit higher) that I had received on-line. We were given Room #630, a King Classic with minimal view. We c… more

We arrived very early, around 9 a.m., after our NCL cruise from Le Havre. We were warmly welcomed, and a room was ready, but it was not the upgraded one, a King Classic with sofa bed(pricewise a bit higher) that I had received on-line. We were given Room #630, a King Classic with minimal view. We could see some of Sagrada Familia in the distance, but otherwise, it was just the local neighborhood. I am not really complaining since we did get a room so that we could nap and prepare for our 4 days in Barcelona. We had a king bed with sectioned sofa. The room was decent size and very clean. Each day I would let the front desk know when we were leaving, and the room was cleaned each time! On the last full day, our big towels weren't restocked, but we were only gone for about an hour so we may have interrupted the schedule. I mentioned this in the Club Lounge, and the towels were restocked while we were there. Upon entry into the room, there was a second door just past the bathroom on the left. It could be confusing when going there in the middle of the night, but I didn't walk out in the hall by mistake or at the next hotel where there was no additional door! The bathroom had separate tub and shower plus the sink and a separate area with the toilet & bidet. The room had several closets, one of which had a safe. There was the aforementioned sectional sofa with coffee table in front plus a desk with minibar and coffee station. There were also drawers, and one closet had an iron and ironing board. My only issues with the room were 1) the pillows were too soft (but we probably could have requested firmer ones, 2) the mattress seemed to be memory foam and really sank on the edges so I almost fell out of bed one night, 3) there was noise from the outside even though we were on the top floor (not counting the roof deck/pool)-we could hear festival music, kids playing at school nearby, and occasional street noise). We ate breakfast each morning in the lounge and had attentive table service plus a buffet. We usually like to try the main restaurant as well but were told there would be an additional charge (even though I receive complimentary breakfast for my IHG Diamond status) for menu items (omelets, Eggs Benedict, waffles, etc.). In the Club Lounge, these were included. The Club Lounge buffet was limited but had scrambled eggs, bacon, and other hot items as well as pastries, cheeses, cold cuts, and many jams. We got a good breakfast each morning, although some of the daily chef specials were odd. We had lots of water, juice (I got bottle of tomato juice on the lounge drink bar each morning), plus coffee or tea, either from the staff or the coffee station with more varieties. I would like to have seen if there were a bigger variety of buffet items in the main restaurant but didn't. The Club Lounge happy hour was from 15h(3 p.m.) to 17h(5 p.m.) with cold items and pastries and then from 17h(5 p.m.) to 19h(7 p.m.), there were 2 hot items each day. In my opinion, the food could have been better. It was mostly bland, meatless items! We still were able to make an evening snack/meal so that we could avoid eating out each evening and save some money. Besides the very satisfying breakfast each morning, we would have a late lunch at a local restaurant to fill us up. All happy hour items were removed at 19h or very soon after. Light snacks and mints were available at all times as was surprisingly, liquor, mixers, beer, wine, champagne so one could drink a gin & tonic from open to close? Check-out went smoothly and there was no bill since I had used points (4th night free) for this stay. Taxis were available at the front every time we passed, and we arrived in one from the port plus took one to the airport to fly to our next destination, Germany. Prices seemed to be fair. I did have one major issue with the hotel itself about the number of smokers standing just outside the front door. It was impossible to avoid the second-hand smoke and nasty ashtray smell. There should be a separate area at least 20m from the door. In conclusion, this was a very good hotel. I was a bit concerned at first about the location, but it was actually nice to be away from the touristy area of Las Ramblas. We walked one day to the port on Avinguda del Parel-lel, then to the top of Las Ramblas, and then back to the hotel via Plaça d'Espanya. It was about 7 km/4 miles, but we got to see many things. Sagrada Familia was too far for us to walk. When/if we return to Barcelona, this will be our 1st choice. The staff, especially those in the Club Lounge and at the front desk, went above and beyond. Please accept my issues as constructive feedback. I just always to try to point out the pluses and minuses. I will also post several pics. Gracias!

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