Hotel Nh Barcelona Eixample

“Family Comfort Hotel”

Good location with excellent staff service. High standards for cleanness and staff assistance. Mucho gracias for Mrs. Alexia for her every day assistance ( 5 stars). Also, gratitude for Mrs. Sandra for her courtesy. “ Family Comfort Hotel. Khalid khuraibit ( Kuwait)

“Friendly staff”

The staff are friendly. Many thanks for Mr Ossario “if I’m not mistaken in the spelling of the name” who had a very warm greeting and feeling I. Welcoming us early morning in spite our room not ready and no early check in available on that time. Many the for the great FO and HK team

“Ok with trade-offs, for a short trip acceptable”

The location of the hotel is semi-good. You need to walk 10 - 15 minutes to the next metro-station heading for town. Apart of that, there are some restaurants in the near area of the Eixample area. The front desk staff is efficient and very helpful, unfortunately the cleaning team is inefficient.... more

The location of the hotel is semi-good. You need to walk 10 - 15 minutes to the next metro-station heading for town. Apart of that, there are some restaurants in the near area of the Eixample area. The front desk staff is efficient and very helpful, unfortunately the cleaning team is inefficient. Making up the room was done inadequately every time. The room itself can use some refurbishment and definitely a stronger AC. We did not take the breakfast, as EUR 18,50 is far too high and there are numerous Spanish diners in the area. In all, the hotel was acceptable.

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“Great Location, Nice Room and Breakfast, Surprisingly Substandard Room Service Dining”

PROS: The NH Eixample is located on a more quiet part of the C. de València, a residential area in the Eixample district of Barcelona. It is about a 15-20 minute walk to the Paseo de Gràcia, and along the way one can find nice shops, tapas bars, and cute little places to sit and rest. It's a grea... more

PROS: The NH Eixample is located on a more quiet part of the C. de València, a residential area in the Eixample district of Barcelona. It is about a 15-20 minute walk to the Paseo de Gràcia, and along the way one can find nice shops, tapas bars, and cute little places to sit and rest. It's a great area. It might be of interest to some that the entrance to the Hotel has a flight of steps, with no ramp for rolling suitcases or for disabled people in wheelchairs. A very nice man from reception helped us carry in our suitcases from the street. Thank goodness! As NH Members, we are used to the modern, clean rooms NH offers, and our room was perfectly functional and did not disappoint. Breakfast was fine, with NH Hotel's typical well-supplied buffet, and even some good local specialities. We greatly appreciated the lovely, cheerful and helpful staff in the breakfast room. CONS: The hotel bar seemed to have very limited hours (we never saw it open). Vending machines are available in the lobby. That was surprising for an NH Hotel. Also surprising was that room service was less than adequate. Although NH Hotels urge guests to use the ‘Mobile Guest Service’ by scanning a QR code in order to request room service, amenities and so forth with a mobile device, the service never worked. We phoned reception and told them. Their reply was blasé. They told us to order by phone, which we did. We were informed that many of the items on the already limited room service menu were not in stock, so we settled on what they told us was available. There was a decent fruit salad. But. The terrible quality of the rather expensive so-called "Angus Burgers" was shocking, almost insulting. We wonder if someone actually went out to a fast food joint to pick them up. Maybe that would have been better. They arrived cold, skimpy and overcooked, with strands of limp, wilted lettuce and a thin, soggy slice of tomato sticking to the stale buns. When phoning downstairs to ask what had become of a few other things we had ordered, we were told we should come downstairs ourselves to fetch them. Perhaps the hotel was understaffed, but still, that's rather outrageous. After all, this is the NH Hotel! What happened?

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