Casa Elliot

“The very essence of unique, intimate, outstanding, and exceptional.”

WOW! How's that for a start? And that's how it started. We arrived at about 1000 - well too early for the 1400 check-in time. The staff was very friendly, informative and helpful from "Hello/Hola". They took our bags and put them into locked storage until our room was ready; they pointed out the br… more

WOW! How's that for a start? And that's how it started. We arrived at about 1000 - well too early for the 1400 check-in time. The staff was very friendly, informative and helpful from "Hello/Hola". They took our bags and put them into locked storage until our room was ready; they pointed out the breakfast buffet (more on that); and offered ideas on nearby places we could walk to/visit while we waited. The breakfast was an experience from another world. Fresh squeezed juices, fresh fruits and avocado, cereals, breads, meats, lox, cheeses, eggs, sausage, potato, fresh tomatoes...and more. It truly represented my idea of a 'luxury buffet' in a unique and quiet environment. The menu varied slightly each day but was consistently awesome and enjoyable. The attendant was very efficient and proficient in keeping the selections full, fresh and clean. Earlier than the appointed check-in time the room was ready. We went up and found a very nice, well-appointed and comfortable room with a refrigerator that was stocked - and open for use. Juices, wine, beer, soda, water - all ready for use and replaced as it was consumed. The hotel was nicely centrally located, with plenty of features, stores, and sights within a reasonable walking distance. And, with 10,500 cabs in town, it was never a problem either having the desk call for one or going out into the street and hailing one. Again, staff was phenomenal! They were on-the-ready to answer any question and assist with any request. I (negligently) didn't get the name of the young man with the beard who was on the desk, but I want a good 'shout-out' for him; and also for Noelia, who overcame all of the problems I was having with what should have been a simple on-line airline check-in. KLM's process and coordination with partner Delta just wasn't working for me. The general condition of the hotel was very good-to-excellent, and clean. The 'sitting area' featured some terrific settee's, tables, reading and local information books and information, and quiet! And there was an occasional bottle of wine and glasses awaiting anyone who wanted to have a sip. This was our first 'European' hotel stay. I don't know how well it compares with others. But until I find anywhere that beats it, Casa Elliot will be the standard to beat.

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“Magic place with outstanding service and well located”

This is a boutique place with the best personalized service. Since I arrived tired of a very long flight Mine did an outstanding job to have my room ready as soon as possible. She recommended the best coffee in town meanwhile just right of the corner. On the other hand, Noelia on the afternoon shif… more

This is a boutique place with the best personalized service. Since I arrived tired of a very long flight Mine did an outstanding job to have my room ready as soon as possible. She recommended the best coffee in town meanwhile just right of the corner. On the other hand, Noelia on the afternoon shift is an expert in good quality restaurant food, the real deal not the tourist typical place. All of her recommendations simply marvelous. The day I left, they had my cab ready ahead of time. Few places have this level of commitment and quality towards their clients. Amazing!!!!

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“Clean, modern, central hotel”

Clean hotel with a good central location. The hotel is just off the main streets so is nice and quiet. There are lots of walkable restaurants for excellent dinner and breakfast options. Reception staff are super helpful. Hotel does not have a bar or pool.