Exe Reina Isabel

“Very impressive and good location”

The hotel was very impressive starting with the staff on reception and breakfast and in the connected cafeteria/bar. The location is perfect for those walking from the Avila train station. Yet it is only a 10 minute walk from the walls of Avila The rooms were cleaned well. There is a good safe ... more

The hotel was very impressive starting with the staff on reception and breakfast and in the connected cafeteria/bar. The location is perfect for those walking from the Avila train station. Yet it is only a 10 minute walk from the walls of Avila The rooms were cleaned well. There is a good safe which works after reading the instructions carefully. A replacement needs to be slightly larger as my laptop computer only just fits inside. An iron and ironing board in the room would have been good. But I am sure it would have been made available.

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“Close to train; not close to anything else”

Please pay attention to my written comments more than my rating. We spent 3 nights at this hotel in February, 2024. I've stayed in some Exe properties before and found them to usually be slightly below their parent namesake Eurostars. But this hotel was close to the train station and I was pla... more

Please pay attention to my written comments more than my rating. We spent 3 nights at this hotel in February, 2024. I've stayed in some Exe properties before and found them to usually be slightly below their parent namesake Eurostars. But this hotel was close to the train station and I was planning an early day trip to El Escorial on the train so that helped tip the scales for me. The hotel is nice. It's just not very close to anything beside the train. Including restaurants. We always ate dinner either inside or just outside the walls of the old town. The walk wasn't too much of a distance for us (we usually walk 8-10 miles per day in Spain) but would probably be too far for a lot of people. Plus it was raining for part of our time so the walk wasn't nearly as comfortable as it might otherwise be. So bottom line... Hotel--nice. Location--not as nice (except for train).

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“Very helpful staff”

While the hotel is not the most modern and its not situated in the hub of the city inside the walls, its staff more than compensate. All the staff I met were very helpful and that included the restaurant and front of house. Despite some language challenges, they always helped to meet any needs I ... more

While the hotel is not the most modern and its not situated in the hub of the city inside the walls, its staff more than compensate. All the staff I met were very helpful and that included the restaurant and front of house. Despite some language challenges, they always helped to meet any needs I had. The rooms with the terrace are very nice in the evenings and I would certainly recommend these. It has a car park that has ample (but tight) parking. The hotel is also perfectly. Situated well for access to routes for walks etc, it is only 10 minutes walk to the walled old town.

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