Hilton Gyeongju

“Fantastic customer service from the moment we stepped into the Hotel”

We had three young children and had booked two rooms. Although we couldnt get connecting rooms, the Manager at Front Desk, Ms Keum made sure that we felt welcomed from the moment we stepped into the Hotel. She was very accomodating, which ensured that the rest of our stay was pleasant, with the f... more

We had three young children and had booked two rooms. Although we couldnt get connecting rooms, the Manager at Front Desk, Ms Keum made sure that we felt welcomed from the moment we stepped into the Hotel. She was very accomodating, which ensured that the rest of our stay was pleasant, with the facilities and the breakfast very pleasant and enjoyable.

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“Not really convenient to primary tourist attractions...”

This was a nice, well-maintained property but not really convenient to primary tourist attractions or dining establishments. We had our own transportation, so touring historic Gyeongju was not a problem. Our access to the Executive Lounge provided a good alternative to distant, outside restaurant... more

This was a nice, well-maintained property but not really convenient to primary tourist attractions or dining establishments. We had our own transportation, so touring historic Gyeongju was not a problem. Our access to the Executive Lounge provided a good alternative to distant, outside restaurants. The Hilton Gyeongju appeared primarily interested in catering to business larger gatherings. Their outdoor swimming pool looked very inviting, but the temperatures were not.

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“Nice hotel but unfortunate location”

I was looking for a luxury hotel in GyeongJu. Seeing how this is a culturally important city with at least 1000 years of history and many important historic sights, I expected many small, quaint, and luxurious hotels smack in the middle of town. But no such things! The only luxury hotels are clus... more

I was looking for a luxury hotel in GyeongJu. Seeing how this is a culturally important city with at least 1000 years of history and many important historic sights, I expected many small, quaint, and luxurious hotels smack in the middle of town. But no such things! The only luxury hotels are clustered around an artificial lake called BoMun. In fact the entire Bomun area was built up as a "tourism area," equipped with hotels, amusement parks, etc. Only problem is that it's quite far from central GyeongJu as well as from Bulguksa and Seoguram. By cab, it takes a good 20 minutes to get to central GyeongJu and the same time to reach the other two sights. Aside from this major disadvantage, the hotel is fine. Physical plant: Upon checkin, I was upgraded to a better room with view on the lake. The hotel is a bit dated so the room's decor and equipment are also a bit dated. But everything works and the place is clean. The view on the lake is nice, especially with the fall foliage. I walked in the area along the lake a bit. It's OK. A bit too touristy, a bit too artificial, and also a bit rundown. The hotel has an indoor pool, which I was encouraged to use but I didn't bring my swim suit so I can't say much about this. Apparently it's a major attraction as I saw plenty of people going off to use it. Given the location, there is no city neighborhood around the hotel, which is a major minus in my book. Service: It's good, efficient, competent, and friendly. In general the English level here is not as good as in Seoul. I had to speak a bit of rudimentary Korean to the check-in clerk and the concierge staff to get things across. But this is a minor complaint. Food: The breakfast in the morning is good and plentiful. Nothing extraordinary but more than good enough. There are also several restaurants and a pastry shop. I ate at the Japanese restaurant twice and the Chinese restaurant once. Also had tea, a sandwich, and a pastry at the pastry shop. The Japanese restaurant was the best. Very good food, especially for a hotel restaurant. The pastry shop was OK; the sandwich was good but the pastry was quite average. The Chinese restaurant was a disaster. Don't go there. I am satisfied with the hotel given it's the only option available. But the out-of-the way location is really unfortunate. I spent some money riding cabs as at least that way I didn't waste too much time waiting for buses. There is a bus station in front of the hotel and the concierge has detailed information about how to use buses.

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“Stay at Hilton to Attend Conference at HICO”

Does not provide Hilton Honors points when conference rate is used. Breakfast is kind of expensive, even though hotel conference room rate is not low at all. Does not provide toothbrush and toothpaste. Does not have weight scale for guests to borrow. Difficult to communicate for front desk staff ... more

Does not provide Hilton Honors points when conference rate is used. Breakfast is kind of expensive, even though hotel conference room rate is not low at all. Does not provide toothbrush and toothpaste. Does not have weight scale for guests to borrow. Difficult to communicate for front desk staff in English. Bed and pillow are not as firm as I would like.

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