Protea Hotel By Marriott Cape Town Tyger Valley

“A day in protea hotel tygger valley”

The place was amazing. Highly recommend for those going on business trip. People are always keen to help anytime. The food and hospitality are keywords. Thank you for being an amazing team like that and for making people happy with a smile even after a long day.

“Hotel too close to the N1 Highway”

We chose this hotel as they are part of the Marriott chain and to be close to the Capetown Airport for our final days of our stay. There are 3 "rows" of hotel rooms on this property. We stayed for 2 nights in the middle block of the property, and needed earplugs to reduce the road noise from the ... more

We chose this hotel as they are part of the Marriott chain and to be close to the Capetown Airport for our final days of our stay. There are 3 "rows" of hotel rooms on this property. We stayed for 2 nights in the middle block of the property, and needed earplugs to reduce the road noise from the N1 at night as the windows are only single pane. The double bed room is small, but looks recently updated with a nice bathroom and beds were fine for sleeping. The breakfast buffet for R230 per person is not worth it, and as previous reviewer have stated, the eating area is very tight and limited. The best thing about this property was the staff were generally friendly and helpful. I would recommend the Protea Mowbry or Protea Durbinville as better overall Protea choices. I stayed at both of these other hotels during this trip and both are within a short Uber ride to the Capetown Airport if needed. Both had much better dining facilities and food. Both we more quiet for sleeping!

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“Very cheap pricing & convenient location for Stellenbosch Business School... but I wouldn't stay here more than 2 nights”

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those confere... more

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google "Protea and ENC"...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are some pictures here on Tripadvisor, uploaded by the 'Management', that show a mini-fridge and/or microwave. My room did not have either a mini-fridge or microwave. It only had a kettle with some instant coffee/tea and sugar. If you click on my profile, you'll see that I have dozens of hotel reviews here on Tripadvisor, the vast majority I've rated 4-5 bubbles. After my first night at this hotel, I was going to rate this hotel a 3.5 and round up to 4. But then I got hit with that 11am Titanium checkout, so I'm dropping my rating down to 3.25 bubbles, and so I'll round down to 3 bubbles. I totally understand now why this place averages 3.5 bubbles, out of 5. It is indeed a very short Uber from this hotel to Stellenbosch Business School, so if you really don't want to waste a ton of time commuting back and forth, then this hotel is maybe your best bet. But me personally, now that I know what I know, I wouldn't stay here more than 2 nights maximum *regardless*. I do want to end this review by saying that almost all the staff (that I encountered) are helpful (when they are at the desk!) and *very* kind. They do try their best. Just, at the very least, the hotel itself needs better housekeeping.

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