Cape Town Marriott Hotel Crystal Towers

“Just a great place to stay if in Capetown for a few days or more”

After a stay downtown Cape Town in what was less than a satisfactory hotel, a few days in this beautiful hotel was a huge difference. Century City is a few minutes outside of Cape Town, a new, secure enclave that is beautifully designed. The hotel is on a canal with a walking path around it, and … more

After a stay downtown Cape Town in what was less than a satisfactory hotel, a few days in this beautiful hotel was a huge difference. Century City is a few minutes outside of Cape Town, a new, secure enclave that is beautifully designed. The hotel is on a canal with a walking path around it, and a bridge away from a pretty large shopping plaza with supermarkets and a large selection of restaurants and coffee shops. It feels completely different than staying Cape Town. Yet its only 15 minutes away by Uber (more during rush hour) from the Cape Town sites such as the Waterfront. My room was gorgeous. I'm a Platinum member and they put me on the top floor with a view of the canal. Everything in the room is well done, although the toilet area seems like its a work-in-progress as there are fittings for a bidet, but nothing in place. The shower and sink are in the main bedroom separated only by a bar, and it may not be great for couples if they maintain separate sleep schedules. The bed, pillows, and linens were a luxury experience, and the TV was modern with all the channels and web connections. The prices for the services including the restaurants and room service were entirely reasonable. There is no minibar, but there is an empty refrigerator in the room. They are building a lounge on the ground floor (not the greatest), but this isn't a giant hotel. I feel they respected my tier in the Marriot membership. Unlike some of the downtown hotels, this hotel would be ideal if you were staying more than a few days.

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“A memorable stay”

Hotel was in great shape other than the gym that was being renovated. However we were given vouchers to use at the Virgin Active Gym across the road. The service across the board was excellent & not to mention the lovely 5 star breakfast e.s.p. from halal kitchen. Location was ideal for us as my hu… more

Hotel was in great shape other than the gym that was being renovated. However we were given vouchers to use at the Virgin Active Gym across the road. The service across the board was excellent & not to mention the lovely 5 star breakfast e.s.p. from halal kitchen. Location was ideal for us as my husband could walk to the conference centre nearby & we could also visit the Canal Walk Mall over the bridge. Overall we had a pleasant stay at Marriott Crystal Towers Century City & would definitely return & recommend it to others.

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“Remarkable Guest Services in Cape Town”

In late May 2024, my wife and I stayed at the Marriott Crystal Towers in Cape Town following an Oceania cruise. From the moment we checked in, we were showered with attention from the guest services staff. Our early arrival did not cause any problems, and we were shown a temporary room to relax and… more

In late May 2024, my wife and I stayed at the Marriott Crystal Towers in Cape Town following an Oceania cruise. From the moment we checked in, we were showered with attention from the guest services staff. Our early arrival did not cause any problems, and we were shown a temporary room to relax and have tea and fruit while our room was being prepared. We were told that this is the first Marriott hotel in Cape Town (the others were acquired through a Protea acquisition), and the staff was clearly making an effort to meet the stiffer Marriott standards. Mbutelo and Sibusiso could not have been more gracious and accommodating. The hotel is a quick Uber into the center of the city, but it is safer, and you can walk at night in this attractive area. We recommend it highly.

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