Hotel Dom Henrique Downtown

“Pleasant hotel with comfortable rooms in a good location near public transport”

The location of the hotel is good to access the efficient public transport of Porto and surrounding areas. Would rate rooms 4+, breakfast 4, reception 4, bar 3 (views 5, ambience 3, service 1) Rooms have been renovated to a good standard and no complaints about comfort and amenities. Reception sta… more

The location of the hotel is good to access the efficient public transport of Porto and surrounding areas. Would rate rooms 4+, breakfast 4, reception 4, bar 3 (views 5, ambience 3, service 1) Rooms have been renovated to a good standard and no complaints about comfort and amenities. Reception staff were pleasant and breakfast room staff handled the numbers very efficiently with replenishing the buffet, which meets current standard for a 3/4 star hotel, and clearing tables and generally being helpful. The bar on the 17th floor offers great ambience and vistas over Porto, Vila Nova de Gaia etc (we visited twice during our two night stay). However, the staff in the bar are in desperate need of customer service training, unfortunately not speaking Portuguese made interaction difficult. For example, when we ordered two 50 cl bottles of Pedras sparkling water and received two small 25 cl bottles these could not be changed as "they were already in the bill". After that we accepted that we got what was given, not necessarily ordered (this seemed to be the case with several tables around us and a cause of amusement). Made us feel lucky that they served us at all (which usually was after a long wait and once).

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“Nice hotel; I’d stay here again”

Nice property in a good location. I stayed for two night as part of an Exoticca group tour and it was probably the most comfortable bed I’ve slept in over five weeks of European travel. Rooms are small but the bed and the shower make up for it. Decent breakfast buffet.

“Perfect stay in the old city”

Visited Porto on a family trip recently and was very satisfied with our stay at Dom Henrique. Perfect location in the old part of the city close to shopping, dining, the market, and key attractions - all in walking distance. We had two rooms; they were a bit small, but if you travel like us you a… more

Visited Porto on a family trip recently and was very satisfied with our stay at Dom Henrique. Perfect location in the old part of the city close to shopping, dining, the market, and key attractions - all in walking distance. We had two rooms; they were a bit small, but if you travel like us you are rarely in your room. The rooms were well stocked and came with everything you need. The electric tea kettle was particularly welcome. Everything in the hotel was well maintained and very clean. The breakfast was fine and the front desk provided great recommendations for dinner. A great budget-minded option. All in all, a fine stay.

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“Comfortable stay”

Hotel is located close to one of the main shopping streets and a not too long walk to the Dom Luis Bridge. Rooms were more spacious than the typical European hotel. Staff were accommodating especially when there was an issue with the air conditioning in our room. They were helpful with dinner reco… more

Hotel is located close to one of the main shopping streets and a not too long walk to the Dom Luis Bridge. Rooms were more spacious than the typical European hotel. Staff were accommodating especially when there was an issue with the air conditioning in our room. They were helpful with dinner recommendations as well.

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“Can be better but still a solid choice”

I recently stayed at Dom Henrique Downtown Porto and overall had a pleasant experience with a few minor drawbacks. Pros: • Location: The hotel is in an excellent location, within walking distance of many of Porto’s main attractions, restaurants, and shopping areas. It’s a great base for exploring… more

I recently stayed at Dom Henrique Downtown Porto and overall had a pleasant experience with a few minor drawbacks. Pros: • Location: The hotel is in an excellent location, within walking distance of many of Porto’s main attractions, restaurants, and shopping areas. It’s a great base for exploring the city. • Room Size and Bathroom: The rooms are spacious and comfortable, with a modern and well-equipped bathroom. Perfect for relaxing after a day of sightseeing. • Breakfast: The breakfast is quite good, offering a variety of options to start the day right. Cons: • Housekeeping: Unfortunately, the housekeeping service was way below expectations. During my stay, no new towels were provided, and the dirty cups in the room were not replaced. This was disappointing for a hotel of this caliber . Although the front desk staff apologized for the oversight, they didn’t go the extra mile to make up for the inconvenience—not even offering a complimentary coffee capsule, which could have been a small but appreciated

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