Eurostars Lisboa Parque

“Good hotel and location”

The hotel is a bit dated but clean and with a nice location. The front desk staff was accommodating, polite and attentive to our needs.. the rooms are adequate in size, modern in size and very clean. Only problem was aircon was hot because according to the staff it’s winter so we only have to ope... more

The hotel is a bit dated but clean and with a nice location. The front desk staff was accommodating, polite and attentive to our needs.. the rooms are adequate in size, modern in size and very clean. Only problem was aircon was hot because according to the staff it’s winter so we only have to open the windows. Breakfast was very good, with a lot of choices both hot and cold.

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“Nice hotel but aircon is hot”

The lobby is really nice and big. Theres also toilet near the front desk. The room is really nice and big. Even the bath room. Except for the aircon its hot. We cant sleep. We tried opening the window but we are on the first floor. We were scared of thiefs. Theres hot water. Breakfast buffet is ok.

“Expected Better from a Four Star Hotel. Avoid Breakfast option!”

My wife and I spent four nights at this property. First the positives: convenient location close to metro line, welcoming reception, clean and spacious rooms. The negatives: I expected more than one bottle of water for my 4 night stay and the breakfast left a lot to be desired. No variety and eve... more

My wife and I spent four nights at this property. First the positives: convenient location close to metro line, welcoming reception, clean and spacious rooms. The negatives: I expected more than one bottle of water for my 4 night stay and the breakfast left a lot to be desired. No variety and everything was cold even as early as 20 minutes after breakfast started. The hot items were not kept heated even if they were in chafing dishes! In addition the toaster was out of order and the kitchen staff would not make toast and all four days I was told - “no toast, toaster broken”. The same was true of the coffee machine that served coffee that was at best lukewarm. As for hot water for tea one got a ration of one mug full at a time. Talking of mugs, there was a shortage of clean mugs and tea spoons every morning! I raised all the above with the reception staff on my second day there, but to no avail. Tip - if you do decide to stay here, don’t take the breakfast option! Expected better from a four star hotel.

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“stay was average. had some issues.”

we (two couples) were in this hotel for four nights in october 23. my review: 1) even three star hotels provide water everyday but this hotel gives only one water bottle on the first day! 2) no coffee maker in the room which has become the norm. 3) no ironing table, when requested got one iron an... more

we (two couples) were in this hotel for four nights in october 23. my review: 1) even three star hotels provide water everyday but this hotel gives only one water bottle on the first day! 2) no coffee maker in the room which has become the norm. 3) no ironing table, when requested got one iron and an ultra small table in which it was difficult to iron even a hanky. 4)in this age of smart phones, tablets and laptops only one side of the bed has charging points while the other side does not. 5) there was no hot water for a day as there was some disruption due to weather. while nothing could be done by the staff there was no flow of information from them. they kept saying it will be fixed in "fifteen minutes " for several hours. the location is fairly good but they need to lose a star and reduce the rentals.

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