The Westin Warsaw

“Kind Regards”

Thank you from the bottom of my heart for the hospitality and wonderful stay in this beautiful hotel. Special thanks to all employees and especially to management for professionalism and understanding. I recommend not to miss tha opportunity to visit this hotel and experience the beaty of Warsaw.

“THIS PRESIDENTIAL SUITE PUTS YOU ON TOP OF THE WORLD…!!!”

They know how to give you world-class excellence when you are fortunate enough to enjoy the Westin Warsaw’s Presidential Suite — with a breath-taking view of the whole city from the 20th floor, along with a handwritten personal welcoming note from GM Michael. Everywhere you turn in this 1500-squar… more

They know how to give you world-class excellence when you are fortunate enough to enjoy the Westin Warsaw’s Presidential Suite — with a breath-taking view of the whole city from the 20th floor, along with a handwritten personal welcoming note from GM Michael. Everywhere you turn in this 1500-square-foot palace you are looking out a different window at a truly remarkably picturesque city. There are 2 bathrooms (one with a tub and separate shower), a large kitchen area with double-sinks and an oversized mini-refrigerator/freezer, dining table for 8, a massive couch that could easily accommodate your whole extended family and their friends, 2 very large flat-screen TVs, 2 desks, a couch in the oversized King bedroom and even more windows. It’s exquisitely appointed everywhere, with double-curtains that will assure you of sleeping late if you so desire. But you don’t want to miss the lavish breakfast that is served in the Lobby dining area. In addition to the varied hot and cold buffet, you can order omelettes made-to-order. The Fitness Room is certainly in order after indulging yourself at breakfast and here you will find an array of machines, free weights/kettle balls, stretching mats, plenty of towels and bottles of water. The Executive Lounge on the 19th floor will provide you with snacks and beverages from 7 a.m. weekends, 6:30 weekdays and all throughout the day, as well as breakfast if you prefer a smaller venue than the popular dining room. There’s a computer/printer and daily newspaper here, too. The youthful attendants here are both highly efficient and ever so charming young ladies and young gentlemen, they will pamper you beyond belief. Even the elevator shaft (there are 3, super-fast) here is a visual treat, especially at night as your take in all of Warsaw’s glitter. Every Westin staffer — from housekeepers to the Front Desk — happily does everything possible to make certain your stay is positively perfect. And we could not be more grateful to GM Michael and Front Office Operations Asst. Manager Pawel for making this, our first-ever stay in Warsaw one we shall remember for years and years to come.

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“A great location, helpful staff, good good options.”

Stayed for 3 nights. The hotel offers great views of the Warsaw skyline. It was in a good enough location (Warsaw is huge so everything is kind of far). The room was very comfy and the service and food at the lobby bar was excellent. I would stay here again and would recommend it to friends.

“Hotel was ok. Laundry Service and Customer Service was a disaster.”

Stayed for 3 days. Handed my Laundry to room service ($100 USD charge) but it came back without a shirt. I pointed it out to the Westin and they said they would take care of me. Later I got the response that they looked and could not find so they aren't responsible. Now they are hiding an ocean… more

Stayed for 3 days. Handed my Laundry to room service ($100 USD charge) but it came back without a shirt. I pointed it out to the Westin and they said they would take care of me. Later I got the response that they looked and could not find so they aren't responsible. Now they are hiding an ocean away from a very loyal customer. Never had this happen before and never had such an arrogant uncaring response from a customer service team.

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