Intercontinental Warsaw, An Ihg Hotel

“Fantastic mini-apartment, strongly recommend”

First, a disclaimer – I was lucky enough to get a free upgrade for this stay, so that will of course colour my thinking! Stayed here in September 2024 on a business trip, for a conference at the same venue. And this time around it was simply fantastic. I was lucky enough to get bumped to an execu… more

First, a disclaimer – I was lucky enough to get a free upgrade for this stay, so that will of course colour my thinking! Stayed here in September 2024 on a business trip, for a conference at the same venue. And this time around it was simply fantastic. I was lucky enough to get bumped to an executive apartment type of thing. This had a (large) separate bathroom with separate shower & bath, a kind of lounge area with tv, sofa, small kitchenette with microwave and other small appliances, and a separate bedroom with a decent sized and comfy bed. And it was lovely. Everything worked as it should have – the wireless chargers were particularly useful given I’d lost a phone cable. And yes, there was an ironing board in the room ready & waiting for me. Staff were, as ever, polite and helpful even with my semi-daft questions. I had to use the business centre briefly and they helped make sure I knew what I was doing. My only regret is that I wasn’t here long enough to really make full use of the facilities. But if you’re visiting Warsaw for a few days on business, I’d strongly recommend one of the mini-apartments that this place has.

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“Fantastic location and friendly staff.”

We have stayed at InterContinental Warsaw many times this stay was our seventh visit, the reception process was fast, professional and the staff were friendly and polite. We received the added bonus of an upgrade as I have the IHG One Rewards Diamond Elite Ambassador Status. Our room located on the… more

We have stayed at InterContinental Warsaw many times this stay was our seventh visit, the reception process was fast, professional and the staff were friendly and polite. We received the added bonus of an upgrade as I have the IHG One Rewards Diamond Elite Ambassador Status. Our room located on the 29th floor had an amazing view of the Center of Warsaw. The room was large and everything was really clean. It’s always a great welcome to receive something special from the hotels management but this time sadly no welcome gift, we missed having the usual thoughtful gesture acknowledging loyalty. The bed was comfortable with crisp linen, you may want to choose from a different set of pillow as our pillows were far too soft, found this out during a disturbed night's sleep. The hotel does provide a perfect pillow menu which we will select from to ensure next time we have a peaceful night’s sleep. The tea and coffee making facilities were stored on a shelf in the cupboard, using these in-room amenities was not easy the display area was not illuminated and the wardrobe doors got in the way. Trend is to keep desk / work surfaces clean and clear but also important to a guest is the tea and coffee making tray being easily located for convenience. The bathroom had a walk in shower and a bath, nice towels and Byredo bath and body products. The bathrobes definitely the most worn-out bathrobe you'll ever see in a five star hotel. The mini bar/ fridge was close to the bed and unfortunately it was quite loud making a humming noise during the night which was slightly annoying. The swimming pool was a highlight, a standout feature of the InterContinental Warsaw. We loved our visit to RiverView Wellness Centre enhanced our stay offered fabulous City views, great pool and great jacuzzi. Staff were polite and helpful. The facilities were clean and beautiful. Very happy with the new booking system easy to make a reservation via a QR code. The changing rooms were a high standard, well maintained, immaculately clean, great amenities, fantastic modern Hansgrohe Raindance 3jet adjustable showers a full pampering experience. Enjoyed privileged access to Club InterContinental it is a perfect place that adds a special touch to the overall experience, great views, bright peaceful atmosphere, and the staff are friendly and attentive to any request or query you have. Striking and beautiful large fresh flower displays added to the luxurious ambience. We took breakfast in Downtown Restaurant, a generous buffet with a great variety of premium options, good fresh orange juice, superb coffee, also a nice special treat to have sparkling wine available. The breakfast staff were so busy and the service was a little slow, it was not a huge issue. All in all a great stay, superb location, and we enjoyed a very helpful and courteous attitude from all the staff.

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“Another very good stay”

Ar this point, I can say I’m a regular guest at this hotel. I’ve been coming here for quite some time and have always had good stays. Food here is very good , breakfast and bar service sometimes a bit slow. Other than that I like this hotel and already have a next stay booked again.

“Nice location but expensive”

Nice location and high standard on all levels. Very clean and nice rooms. Breakfast was very good, large selection of local and international food. Staff were helpful and service minded but I didn’t feel that they were happy. No smile no additional service except from the waitress in lobby bar in t… more

Nice location and high standard on all levels. Very clean and nice rooms. Breakfast was very good, large selection of local and international food. Staff were helpful and service minded but I didn’t feel that they were happy. No smile no additional service except from the waitress in lobby bar in the afternoon. Value for money probably not the best choice in Warszawa.

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