Don Prestige Residence

“Lovely stay”

We loved the stay at the hotel! The location was very good, super easy to get from the airport and so close to the city centre and the Christmas market. The room was really spacious and bright and clean. The heating worked very well. Lovely toiletries in the bathroom. The staff was very helpful ... more

We loved the stay at the hotel! The location was very good, super easy to get from the airport and so close to the city centre and the Christmas market. The room was really spacious and bright and clean. The heating worked very well. Lovely toiletries in the bathroom. The staff was very helpful and polite. Breakfast was lovely too. I really don’t have anything bad to say about this hotel as it was everything that we expected.

less

“Slap-bang in the centre of Poznan is this gem!”

This Is a great little hotel Right in the centre. Walking distance to the new town & the old market square. At the time of our visit, ( and I imagine for the foreseeable) the city is under major construction, with roads and streets dug up everywhere. So keep that in mind if any mobility issues... more

This Is a great little hotel Right in the centre. Walking distance to the new town & the old market square. At the time of our visit, ( and I imagine for the foreseeable) the city is under major construction, with roads and streets dug up everywhere. So keep that in mind if any mobility issues. Taxis are great value though and trams run everywhere. Breakfast was included and while it was continental style, we wanted for nothing. Really good variety of hot and cold food. The hotel itself is spotless. And the bar is open Thurs - Sun if you'd like one more cocktail before bed ! There are lots of beautiful restaurants and cafes around the hotel and no shortage of ice-cream bars, shops and pastry cafes! The staff are wonderful. A big thank you the dark haired girl with the undercut who checked us in Friday 29th September. And to the lovely Malgoratza and Jana for the chats and tips on where to go! The final nugget of gold in this beautiful hotel, is that the owners are Irish !

less

“A great hotel in a fantastic city”

We had an excellent stay at this hotel recently. This was only our second visit to Poznan but having read the reviews we were really looking forward to staying at the property. We stayed on the 3rd floor in what was like a suite. Very spacious indeed and comfortably furnished. There was a double... more

We had an excellent stay at this hotel recently. This was only our second visit to Poznan but having read the reviews we were really looking forward to staying at the property. We stayed on the 3rd floor in what was like a suite. Very spacious indeed and comfortably furnished. There was a double bed and a double sofa bed, both were an excellent size. Have to say that the sofa bed was pretty uncomfortable and I think an adult may find it difficult to sleep on. The bathroom was big and finished to a good standard, clean and tidy. The breakfast at the hotel is very good. There’s decent section of food both hot and cold including meats, pancakes, cereals, yoghurts plus much more. Breakfast takes place in the bar area that is open some nights. At the point we were there is was open on Saturday, closed Sunday/Monday/Tuesday, open Wednesday. It’s a very nice looking area in the evening, well laid out with soft lighting but we didn’t get chance to spend any time in there due to our itinerary. The hotel is in an excellent location and a 10 minute stroll to the main square, very well placed. All in all I’d give it a 5 star rating - so why only 4 star? Well I was a bit annoyed with he person who seemed to be in charge of the reception area. When we checked in we noticed that as standard the hotel only offers one small flat pillow per person. That for me would mean a pretty uncomfortable stay so I nipped down to reception shortly after we’d checked in to request a couple more pillows. We were met with an abrupt “no, we don’t have any available and we won’t for at least another 2 nights”. This was said in front of other members of hotel staff and he seemed quite unprofessional based on my experience in other Polish hotels by comparison. At the least, for such a basic comfort request I’d have expected a “sorry no but we’ll try and get you some as soon as we can which may take a day or two” - for front of house customer service his attitude could do with being polished up a bit. I did send the hotel an email that evening re the request but they didn’t offer the courtesy of a response which was strange given I’d communicated on several occasions prior to my arrival and they’d always been prompt and polite in their response. Ironically, the following morning I asked the house keeping lady if there was any pillows available. “No problem” she replied and when we arrived back at our room later in the evening she’d provided us with more than enough pillows. She was really great and it was much appreciated. All that being said - Would I return, yes and I would recommend the hotel. It’s comfortable, with nice rooms, a great breakfast and an excellent location in a fantastic city.

less