Description
Facilities: The hotel has 699 rooms, including 250 single rooms, which are located on 28 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while… more
Location: The hotel enjoys a fantastic location on the corner of Makati Avenue and Ayala Avenue (the 2 most important roads in the Makati business district). It is within walking distance from deluxe cinemas, premium shopping malls and trendy bars and restaurants, as well as from museums and the central business district, making it a prime location for business travellers and holidaymakers from around the world. Manila Bay is only a 25-minute drive away.
Meals: Various dining options are available, including a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A fortifying breakfast is served daily.
- Parking
- Parking
- Free parking near hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Room service
- Safe
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Gardens
- Sale of tours
- Hairdressers / Beauty salon
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with high chairs
- Restaurant guide
- Swimming pools
- Outdoor pool
- Children’s pool
- Sunbeds
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Dance hall
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Bar
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 3256 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 3256 TripAdvisor reviews
Y
yelsy2018
Dammam, Saudi Arabia
21/10/2024
“HOTEL OF THE RICH AND FAMOUS”
This is a premier hotel in the heart of Metro Manila’s business district, Makati City. Prominent people, celebrities, and foreigners stay here. Buffet is appetizing because there are a lot of choices. Downside is that there is no bidet in the toilet. I was surprised.
R
RoshiR
Philippines
30/08/2024
“Metro Staycation”
We love coming back here because of the prime location and accessibility to everything. We were surprised when one of the Bellman remembers us since our last stay was in January 2024. I just hope that the hotel management will reiterate the staffs to greet the quests no matter who it is what they a… more
M
Mary Grace D
Singapore
18/08/2024
“Pleasant Stay”
This is a business trip. I don't usually write reviews on hotels I go to but I had a short pleasant stay at the hotel because of their exceptional customer service. As expected in international hotel chains, the check in was a breeze. The rooms were clean with fluffy pillows and very comfortable… more
F
frecierdo
Las Pinas, Philippines
18/08/2024
“Worst Anniversary”
So I booked 2 rooms for 1 night. Me and my husband are celebrating our Anniversary together with our kids and yayas, and we chose Shangri-La Makati since we want to try once again this hotel after its temporary closure. We had worst experience— sleepless night. I really, really hate your pillows. … more