Description
JEN Manila by Shangri-La provides direct access to the newly constructed NAIA Expressway and is a short drive from Intramuros. Located close to premier business and entertainment districts. ASEANA Business Park - which houses one of the biggest malls in the world - SM Mall of Asia; Makati; and Bonifacio Global City. Cultural Center of the Philippines; Philippine International Convention Center; W… more
There is an european style coffee shop that offers a selection of continental, asian and filipino fare.
- Parking
- Parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Pool
- Room service
- Safe
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tours
- Security service
- Doctor
- Banquet and event room
- Medical service
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Bars
- Pool bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Swimming pools
- Children’s pool
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Late check-in/key pickup: #{ lateCheckin }
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Very good
Based on 1228 reviews
Noise
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1228 TripAdvisor reviews
M
Maximvs2
Seattle, Washington
06/07/2022
“Great Hotel, Staff and Location!~”
Our very first time in this hotel and it exceeded our expectations. I wish to compliment Diana who booked us at room 1824 and I also wish to thank Imelda for taking care of hotel guest while we were housed in the hotel. The breakfast was also excellent and kudos to the staff for looking a… more
P
Pyong_82
Cebu Island, Philippines
27/06/2022
“My lucky hotel”
Arrival in frontdesk could be better and well coordinated while the rest was exceptional. Good thing a pregnant associate was helpful and redirected us to club lounge to check in. The lounge was spacious, great top view of manila bay and lounge services was satisfying. Breakfast can be improved (it… more
P
PDMBOSS
Mindanao, Philippines
26/05/2022
“Worth the money, will be back for more Shangri la hospitality.”
Been here a couple of times a few years ago. The service was good then but now it is exceptional. As soon as we arrived the guards swarmed on us to help us out of the taxi and helped with the luggage. The hotel from the street level is nothing to look at but inside it's fairly modern. Yet it was t… more
L
LittleOfEverything
Singapore, Singapore
04/07/2022
“Manila Trip”
It’s heartening to see hotel business slowly gaining ground after the pandemic. We booked Jen because of it location near the US embassy. Good thing we booked the club suites as we were in line for almost half an hour due to groups ahead of us. The club rooms are alright, at least there was a tub. … more
J
JjT2001
12/05/2022
“Great”
Everything is good. It's just that check in process is quite a hassle. 1 staff checking in then another staff talking about us on booking directly with them on the website. I find it repetitive since the girl checking in us can do that already to offer to book directly.