Cebu White Sands Resort And Spa

“Fun at Christmas”

We spent our Christmas Days there. Found out many families from other countries like to do this, too! And Cebu White Sands Resort and Spa is just the place to go, with its well decorated Filipiniana Christmas atmosphere and heartwarming welcoming Staff, you can’t help but feel at home! Their Spa … more

We spent our Christmas Days there. Found out many families from other countries like to do this, too! And Cebu White Sands Resort and Spa is just the place to go, with its well decorated Filipiniana Christmas atmosphere and heartwarming welcoming Staff, you can’t help but feel at home! Their Spa massage treatment is very well comforting that you would fall as sleep! They have boating sevice, ski and jet ski services and scuba diving, too. As a whole, we will be back to enjoy the Spa, the food, the amenities, too! by: CutnSew

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“A very good choice”

The staff and the manager are all so happy to serve to make our stay worth your money and time. Special shoutout to Manager Kathy, Chef Richard, Nurse Archie. Maribel, Francis, Iyo, all of the staff and crew were all so welcoming and kind! Thank you for making us feel like a family during our st… more

The staff and the manager are all so happy to serve to make our stay worth your money and time. Special shoutout to Manager Kathy, Chef Richard, Nurse Archie. Maribel, Francis, Iyo, all of the staff and crew were all so welcoming and kind! Thank you for making us feel like a family during our stay! Oh and the Spa! Is not to be missed!

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“Food, Rooms Less Appealing; Customer Service is Above Average”

I recently had the opportunity to stay at Cebu White Sands Beach Resort during the weekend, and I'd like to share my experience with you. My family and I availed their promo rate for two rooms, which was a fantastic 40% discount from their regular rates. Given the discounted rate, the resort offere… more

I recently had the opportunity to stay at Cebu White Sands Beach Resort during the weekend, and I'd like to share my experience with you. My family and I availed their promo rate for two rooms, which was a fantastic 40% discount from their regular rates. Given the discounted rate, the resort offered a fair experience in terms of food, amenities, and rooms. We stayed in the Family Room in the Heritage Wing, which, unfortunately, had a few shortcomings. One notable issue was the electrical socket in the coffee area, which wasn't working during our stay. We had to resort to boiling water on the floor while waiting for an extension wire to arrive after reporting the issue to the reception. I understand that the Heritage Wing is the resort's oldest cluster of rooms, but it's essential for management to proactively maintain and upgrade these areas to ensure guests' comfort and convenience. On the positive side, the room had ample space and a contemporary-style bathroom that was delightful. Our room was located at the back side of the Heritage Wing, offering a view of the fence and residential homes beside the resort. Initially, the reservation team had selected a better room with a garden and partial pool view, but due to accessibility issues for my senior father, we had to settle for the room we stayed in. Unfortunately, there was no elevator, which was a notable inconvenience. The resort should consider improving the room or offering it at a lower, more reasonable price. The location of our room was also less than ideal, as just right outside the door, was an old concrete stairway leading to another room, which gave off a spooky and unwelcoming vibe. The breakfast food was average, and while it didn't stand out, it was decent. However, the highlight of our stay was the exceptional customer service. The staff displayed warm hospitality and courteousness, which significantly improved the overall experience. I hope that the management appreciates and takes care of their staff as much as these dedicated individuals take care of their guests. Overall, Cebu White Sands Beach Resort has the potential to offer a great experience, but there are some improvements needed to match the warmth and service of its staff.

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