Casona Plaza Hotel Puno

“Good location and very outdated”

To be honest this is the worst hotel I’ve stayed at during my 2 weeks in Peru. The hotel is centrally located allowing you to explore the city and go to the harbor to see the Titicaca lake but it is the only plus. the room did not have a window to the outside (one was facing another room and the ba… more

To be honest this is the worst hotel I’ve stayed at during my 2 weeks in Peru. The hotel is centrally located allowing you to explore the city and go to the harbor to see the Titicaca lake but it is the only plus. the room did not have a window to the outside (one was facing another room and the bathroom one the hallway. the lift was just behind our bathroom causing a lot of noise. no sound insulation at all! you cqn hear conversation from the hallway, next door and also across the hallway! the room and the hotel are very outdated! breakfast buffet is not appetizing. you are allowed to one egg per person (very strict about it) and if you dare to go for a second round at the buffet the staff give you a look making you doubting if you are allowed to… if you can, avoid this hotel!

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“Good location, rooms vary”

Located easy walking distance to the main plaza, which also means things can get a bit noisy at times. The hotel has 5 or 6 floors, with two open stairwells and two small elevators. Rooms varied in furnishings - some are inside, some have opening windows/no AC/freestanding heater (as we saw in mult… more

Located easy walking distance to the main plaza, which also means things can get a bit noisy at times. The hotel has 5 or 6 floors, with two open stairwells and two small elevators. Rooms varied in furnishings - some are inside, some have opening windows/no AC/freestanding heater (as we saw in multiple hotels in Peru), some have AC; some rooms have wood-like flooring and others have carpet (which smelled, according to friends who had it). Our shower had a louvered window which opened to an internal column which was also accessible to the hallway. Noise travelled easily throughout all floors of the hotel, as well as the heat from a wood-burning fireplace on one side of the lower level. Breakfast buffet was a bit limited.

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“Central but in a tight location”

Hotel was i a good location, walkable to the main square with shops and eateries. In the midst of narrow streets of Puno puts the hotel in a very small tight location at a road junction. Hotel has 2 lifts and can be pretty cramp when there are many people in the lobby. Explore nearby thieves market… more

Hotel was i a good location, walkable to the main square with shops and eateries. In the midst of narrow streets of Puno puts the hotel in a very small tight location at a road junction. Hotel has 2 lifts and can be pretty cramp when there are many people in the lobby. Explore nearby thieves market (5-minutes away and 5-soles) by tuk tuk. WiFi is rather weak throughout the hotel and may have to toggle between the various hotel network. Even our own WiFi data had issues connecting at times as the hotel location is too congested. Room was of good size and comfortable but can be noisy when the lifts are in operation, even though our room was located away from it and when there are the frequent festivities going through the streets outside. Rooms were made up every day and cleaned thoroughly. Staff seldom smile, can be impatient and at times they do not understand when we ask them for something in English. Breakfast has a limited spread and can get crowded. And yes if you want breakfast eggs do order from the egg station.

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