Description
Facilities: The hotel has 9 lifts and features 280 rooms and 54 suites. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various fac… more
Meals: Dining facilities include a restaurant, a dining room, a caf and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
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- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Dartboard
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Babysitting service
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Childcare
- Children´s entertainment
- Conference centre
- Cot
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Florist
- Game area
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Kids' playground
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
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Very good
Based on 2179 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Muscat
Showing 5 featured reviews out of 2179 TripAdvisor reviews
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Nica Mae P
Philippines
07/03/2025
“Best Hummus in Oman”
We are very happy about the room eventhough there is no such view of the beach. The hallway smells clean and the room are very spacious. Kudos to the attentive staff from the front of the house Mr. AHMED, the HK staff (forget the names) all are very hospitable and kind. Most of all, applause to … more
We are very happy about the room eventhough there is no such view of the beach. The hallway smells clean and the room are very spacious. Kudos to the attentive staff from the front of the house Mr. AHMED, the HK staff (forget the names) all are very hospitable and kind. Most of all, applause to the chef who makes the Hummus in our sumptuous Sahoor. It taste perfectly amazing! The hummus stains in our mind. Yum! (Zak&Aisha)!
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RGJMD
Gainesville, Florida
18/02/2025
“Excellent. Yes, excellent.”
My first stay in this Hyatt and it was quite exceptional. The great hall areas are presently under renovation but the hotel remains immaculate. The service is highest tier at all hours from the reception on arrival at 3am to the start of each day at breakfast. Im particularly impressed with the ser… more
My first stay in this Hyatt and it was quite exceptional. The great hall areas are presently under renovation but the hotel remains immaculate. The service is highest tier at all hours from the reception on arrival at 3am to the start of each day at breakfast. Im particularly impressed with the service staff who welcome each guest as if genuine friends each day- Rakesh, Abdullah T., and Khadija, the gentlewoman maestro running the omlette station who greets my family with a smile so warm it feels like a hug. I will absolutely stay here again and recommend it to others. Great location overlooking the Gulf of Oman, and the sunrises inspire poetry. An exceptional, memorable stay made by exceptional people who clearly take pride in the service they provide.
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Kashif A
09/02/2025
“best hotel ever”
Everything was great parth ,khan and abdullah.t these three staff members were great .it was under construction but despite that ,it was 5 stars . We were sad to leave the kids wanted to stay longer. the jon berry lounge was great . remember parth khan and abdullah.t
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Rajeev K
Abu Dhabi, United Arab Emirates
28/01/2025
“Great hotel”
Grand Hyatt muscat is very beautiful ocated on the sea beach makes more nice, The moka restaurant Mr Ahmed, Abdullah, washim, gives a great customer service, the breakfast was good and I got a very good omlet from one lady chef I forgot the name, she was great as well and the che chef who makes dos… more
Grand Hyatt muscat is very beautiful ocated on the sea beach makes more nice, The moka restaurant Mr Ahmed, Abdullah, washim, gives a great customer service, the breakfast was good and I got a very good omlet from one lady chef I forgot the name, she was great as well and the che chef who makes dosa, he was good, overall grand Hyatt experience was awesome,same goes to front office, great customer service, thanks to grand Hyatt muscat,
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alexlG3843YV
Milton Keynes, United Kingdom
01/02/2025
“Grand Hyatt, Muscat Jan-25”
The hotel is currently under an extended renovation, impacting access around the place and restricting facility use. The value for money was not there - reduced menu for lunch and dinner on a full board, no pool availability on site and constant noise. The hotel currently presents itself as a const… more
The hotel is currently under an extended renovation, impacting access around the place and restricting facility use. The value for money was not there - reduced menu for lunch and dinner on a full board, no pool availability on site and constant noise. The hotel currently presents itself as a construction site. The positive is the people side of things - the staff was amazing, always there for you to ensure our stay was as comfortable as possible. Mocha Cafe supervisors and teams, especially Waseem and Rakesh, - thank you very much for your efforts and willingness to make us feel special.
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