Scandic Bakklandet

“One night stay after the fjord cruise”

Michael was at the front desk when we arrived to check in. He was so helpful. We had a 6 am flight the next day, so we needed a quiet room. Our room was comfortable and clean, including the bed and bathroom. The restaurant he suggested was a quaint local restaurant that was within walking distance.… more

Michael was at the front desk when we arrived to check in. He was so helpful. We had a 6 am flight the next day, so we needed a quiet room. Our room was comfortable and clean, including the bed and bathroom. The restaurant he suggested was a quaint local restaurant that was within walking distance. Later, he showed me where to get fresh tap water in the lobby. He had a takeout breakfast waiting for us at checkout. Also, he arranged a cab to drive us to the airport that was waiting for us around 3 am.

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“5/5”

Excellent breakfast! We had a very pleasant stay, and the breakfast with the view over the water made it perfect.

“Great location, great breakfast, comfortable rooms”

Great hotel in a lovely part of Trondheim, easy walk to the train station and airport bus stops right outside. We booked 2 standard rooms, and were surprised at the difference between them - one was much larger, but without any real view, while the other was smaller but with a lovely water view. No… more

Great hotel in a lovely part of Trondheim, easy walk to the train station and airport bus stops right outside. We booked 2 standard rooms, and were surprised at the difference between them - one was much larger, but without any real view, while the other was smaller but with a lovely water view. Not really a complaint, just a comment - might be worth mentioning if you have a preference. Excellent breakfast, and they were happy to provide us with a vegan-friendly breakfast pack because we were leaving too early for breakfast the day we checked out - just ask at Reception when you check in. Would definitely stay here again.

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“Excellent staff and good breakfast despite a dated room”

I stayed here for 5 nights. Good location, about 10 minutes from Trondheim Station. Checking in was quick and easy and I was situated on the 4th floor in a double room. Staff were consistently polite and friendly throughout my visit, passing staff in lobby area acknowledged me saying a simple hello… more

I stayed here for 5 nights. Good location, about 10 minutes from Trondheim Station. Checking in was quick and easy and I was situated on the 4th floor in a double room. Staff were consistently polite and friendly throughout my visit, passing staff in lobby area acknowledged me saying a simple hello and breakfast staff saying good morning even if just passing. Breakfast itself was also good. The room however is a let-down. The room whilst large was dated and showed it in a couple of ways beyond the usual slight wear and tear. First is the location of plug sockets, one was placed right at the end of the bed and another a meter away to the right side of the bed (my phone charger cord couldn't even reach the bedside table from this point). There was no spare plug socket at the desk in the corner of the room. The socket positions suggest the bed would be better placed in the corner with the headboard against the bathroom wall so it faces the window although this mean the bed could only be accessed from one side so I can see why they kept the bed in the middle of the room. Note there were no USB charging points. The second is the lighting, there is only 1 ceiling light in the room at the entranceway (which was super dusty) leaving the rest of room looking dark. I could tell the hotel did try to make up for this placing a desk lamp, corner room light and headboard lights in the room. This effort did help a little but did mean one had to be unplugged if I needed to plug a device of mine in such as at the desk for example. Besides this the bathroom was great with a large mirror, modern tiling, and hairdryer besides usual things one would expect. Cleaning was good, room cleaning every 2nd day of my stay with new bedding and towels although the light as previously mentioned went unnoticed. Breakfast was good offering usual warm and cold options. There was also plenty of seating areas to sit down and eat although it does get busy after 8am. The dining area adjoining the open plan lobby with seats look modern and new. In terms of services there is a small bar area, but no restaurant which is unusual for a hotel. Likewise, I enquired about laundry services and whilst they do offer this, it’s done via an external company which picks up and returns the clothing. Prices are not cheap (1 trouser just coming under 300 NOK). I declined this, and the receptionist understood and informed me of the nearest public laundrette. Despite the couple of issues above, the stay was satisfactory for the price paid. Once again, the staff were good, kind and polite.

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