Description
Facilities: The hotel has a lift and features 174 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities ar… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Entertainment
- Casino
- Pool table
- Shops in hotel
- Bowling
- Parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Kids' club
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Gardens
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Microwave
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Vending machines
- Kids´ playground
- Babysitting service
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Wellness area with massage service
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Non-smoking rooms
- Swimming pools
- Recreational area
- Children’s pool
- Activities
- Tennis court
- Mini golf
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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This property has additional information that you can
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Very good
Based on 344 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 344 TripAdvisor reviews
7
744miroslava
Tola, Nicaragua
27/06/2024
“They exceeded expectations.”
I had an exceptional stay at the hotel. The staff, especially Christopher Botones and José from the restaurant, were incredibly friendly and helpful, delivering outstanding service. Christopher was attentive, and José, an excellent specialist waiter, ensured a memorable dining experience. The menu … more
D
Dawn B
Holliday, Texas
20/05/2024
“Las Mercedes”
This is the best hotel I have ever used. The staff is always welcoming, friendly and helpful. The food is amazing. The rooms are clean and the beds are comfortable. The property is clean and very well maintained and I have always felt very safe here.
8
847connorr
22/06/2024
“Airport Stay”
Stayed at the Best Western before an early flight home. Compared the the other places we stayed in Nicaragua for the same price, the room was much smaller, it had a lot of mosquitos and flies in it, the walls were paper thin so you could hear everything. The only real benefit is how close it is to … more