Mercure Wellington Abel Tasman

“Really showing its age”

Hotel is old and is really showing its age! Lifts, rooms, bathrooms are functional but just very dated! Carpets in the room were in desperate need of a clean or even better being replaced. Bed was comfortable. A little out from the main centre and could be a little noisy.

“Good central location but tired and shabby rooms”

Room reasonably clean and OK to sleep in but tired and in definite need of a spruce up. Our room was on the 2nd floor so we suffered a bit of street noise especially at night - this might be less of a problem on a higher floor. A lot of noise in the corridor outside the room at night, so inadequa... more

Room reasonably clean and OK to sleep in but tired and in definite need of a spruce up. Our room was on the 2nd floor so we suffered a bit of street noise especially at night - this might be less of a problem on a higher floor. A lot of noise in the corridor outside the room at night, so inadequate soundproofing. No nets behind curtains on the windows which meant occupants in the hotel opposite could see right in if we wanted some natural light by having the curtains open. The windows themselves were quite dirty. Disappointed that the TV in the room had only terrestrial channels, no Sky. Queen size bed was not really a queen at all but rather two single beds zipped together, which meant there was an annoying dip in the middle. No cutlery at all, and glasses provided were dirty. I suspect the single wine glass provided which I used on my first night and put out for washing was the same one provided the next day as I could still see the lipstick mark I left on it, so the glass was not washed properly. Nowhere to put wet towels so we left them in a heap on the bathroom floor which meant that they did get changed with fresh towels. I don't think I would stay here again.

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“Close to eating places on Cuba St.”

Facilities are pretty tired. Bathrooms and bedroom need some maintenance and deep cleaning. The beds were comfortable & clean. We were ona higher floor so no problem with noise. Heat pump in room gave us good control of temperature. TV no problems. Bathroom, shower worked, clean towels each day... more

Facilities are pretty tired. Bathrooms and bedroom need some maintenance and deep cleaning. The beds were comfortable & clean. We were ona higher floor so no problem with noise. Heat pump in room gave us good control of temperature. TV no problems. Bathroom, shower worked, clean towels each day because there’s nowhere to hang wet ones. Tiles cracked, carpets dirty, please just give it some care?

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“My 3 stars is generous - a tired run down property”

First impressions are good. The staff are polite. The foyer is immaculate. Parking is available next door at the Wilson's building ($35 overnight through the hotel but unsure how this stacks up against regular charges). Upon first entering the room it looks tidy and modern. However when you start... more

First impressions are good. The staff are polite. The foyer is immaculate. Parking is available next door at the Wilson's building ($35 overnight through the hotel but unsure how this stacks up against regular charges). Upon first entering the room it looks tidy and modern. However when you start a closer inspection you begin to realise how run down and tired the rooms are, and that they lack a modern standard of useability. We stayed in a King Standard room (which wasn't actually a King bed but two zipped up singles so there is that annoying little dip in the middle). The TV was not smart, so you couldn't connect with a pass code and stream using your own accounts. Kitchenette offerings were basic. A jug, two mugs and two glasses. No plates and no cutlery whatsoever (single use wooden stirrers in lieu of teaspoons). Spare pillows were available for the bed but no extra blankets except for a thin woolen one that (1) didn't cover the full "king" bed, and (2) is not suitable as a topper. There was only one tiny section of net curtain (maybe 1.2m maximum to roughly 5m of window) so you couldn't open the curtains all the way up without sacrificing your privacy. So little to no natural light in the room unless you don't mind being on show. No sound proofing. You could hear all the noise from the street and hallway. The shower rose was old and water went in every direction when turned on, so a very uneven showering experience. And the ventilation in the bathroom was very basic and weak, so there were obvious signs of water damage to the walls above the shower. And the room itself was in need of a good renovation. The windows especially were in a very poor state (see photos). Overall, I think the room rate was high for what was offered. One night would be the absolute maximum length of time I'd recommend anyone stay. The more expensive rooms may have been in a better state but regardless of price point, every room should be presented in a good state. They were clean but just desperate for a bit of maintenance. I wouldn't stay again.

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