Name: The Spencer Hotel
Address: 9-17 Byron Avenue, 9-17 Byron Avenue - Auckland, Waiheke, NZ
Rating: 8

Description

Facilities: 176 suites and 72 studios are located on 20 storeys and can be reached by 3 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay co… more

How to arrive

Auckland - Waiheke See map

Location: This hotel is located on Auckland's North Shore, minutes from Auckland's central business district and just a short walk to all the excitement of the seaside suburb of Takapuna.

Facilities and services

Restaurants

Meals: Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request.
more

Entertainment: Casino; TV lounge; Shops in hotel; Aerobics

Parking: Parking; Parking near the hotel; Secure parking; Valet parking; Parking (extra charge)

Services: Nursery; Indoor pool; Room service; Safe; Iron; Newspapers; Foreign currency exchange; Fax / Photocopier; Luggage storage; Gardens; Library; Security service; Microwave; Coffee maker; Hair dryer; Banquet and event room; Babysitting service; Seasonal outdoor pool; Serviced office; Conference centre; Meeting rooms

Gym and SPA: Gym; Spa

Other: Air conditioning; Heating

Additional services: Laundry service; Washing machine; Tumble dryer; Dry cleaning service; Lift

Reception: 24-hour reception; Multilingual reception staff

Smoking: No smoking allowed anywhere in the hotel

Bars: Bar

Activities: Tennis court; Golf course

Accessibility: Wheelchair-friendly facilities; Wheelchair-friendly access

Check-in/Check-out: Check-in from: 3.00 pm h — Check-out before: 11.00 am h

Minimum registration age without supervision: 18

Deposit:: #{ depositAmount } #{ depositCurrency } #{ depositType }; #{ paymentMethods }; #{ depositTime }

General: : #{numberOfPersons}; : #{floorNumber}

: #{ registryNumber }

: Administration fee

Good to know

Late check-in/key pickup: #{ lateCheckin }

#{ registryNumber }

Taxes included in the final price:

Undecided? Check out other properties in Auckland

View all properties in Auckland

8 Very good

Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 912 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Quiet in the room

Rooms

Service

Value for money

Cleanliness

This accommodation stands out for being in the heart of Auckland

Showing 1 featured reviews out of 912 TripAdvisor reviews

Rohit_Gupta_Nz

Brisbane, Australia

19/07/2024

“Ups and Downs, needs a kick up the bum.”

We were looking for large room as we had 6 suitcases and 4 bags. This was the only one that advertised the room size, so we booked it. It was large enough, had a nice outlook and was comfortable. It is in a good location and has a nice feel to it. But there were serious issues. Three light bul… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

Yes, guests at The Spencer Hotel have highlighted that: We were looking for large room as we had 6 suitcases and 4 bags. This was the only one that advertised the room size, so we booked it. It was large enough, had a nice outlook and was comfortable. It is in a good location and has a nice feel to it. But there were serious issues. Three light bulbs were dead. I complained that it was dark and I wanted them sorted out right away. They couldn't because it was the weekend. The receptionist suggested a discounted parking as compensation. This is pathetic. Why didn't they spot this when they cleaned the room? The next day we were busy and returned at 4pm, the bulbs had not been changed and we had been charged the normal parking rate. I complained again. Yes, it was too late, so they would be fixed the next day. I reminded the receptionist about the parking discount but was ignored. This night was super super cold and we froze. The next day when we returned, the bulbs had been replaced. But I went down and asked about the heating to be sorted out. They couldn't. Apparently, many people complain, they get told to wind up the dial as high as possible. We had already tried it, so they gave us a part broken heater. We kept this for several nights and at least did not freeze again.

Room type	Board basis		Final price
Selected option #{selectedRoom.name}	#{selectedRoom.board_text}
#{room.name}	#{room.board_text}
Choose another room and board basis

to	from	Expenses
#{ formatDate(freeFeesPeriods.start_day) }	#{ formatDate(freeFeesPeriods.end_day) }	FREE
#{ formatDate(fee.start_day) }	#{ formatDate(fee.end_day) }	#{ fee.price.toFixed(2) } #{ currency.symbol }

The Spencer Hotel