Heritage Apartment

“When late check out is not late check out”

Room 706 In 17/4/24 out 20/4/24 I can not fault the friendliest of the staff, the room, the housekeeping, the sauna/spa/pool. The reason for not giving 5/5 but 4/5 is the package we had included late check out of 12pm. At 10.15am Reception called asking when we were checking out - advised we h... more

Room 706 In 17/4/24 out 20/4/24 I can not fault the friendliest of the staff, the room, the housekeeping, the sauna/spa/pool. The reason for not giving 5/5 but 4/5 is the package we had included late check out of 12pm. At 10.15am Reception called asking when we were checking out - advised we had late check out for 12 noon, they said thank you. Then at 11.45am housekeeping knocked on the door also asking when we were leaving. We were going to wait another 10 minutes as the shuttle to the airport was booked for 12 noon but felt pressured to leave the room straight away after having a phone call and a knock at the door. That said no other complaints, they were so close to full marks.

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“Comfortable stay”

I stayed at the heritage for 2x nights for work in one of the deluxe double rooms. or thought definately dated and could do with a bit of a refresh the room was super spacious and clean and it was cool to read about the history of the building in the hotel guide. The bed was really comfortable an... more

I stayed at the heritage for 2x nights for work in one of the deluxe double rooms. or thought definately dated and could do with a bit of a refresh the room was super spacious and clean and it was cool to read about the history of the building in the hotel guide. The bed was really comfortable and cozy and i had a really restful sleep. I went for a swim at the rooftop pool and was really impressed with this area, so nice to relax and unwind with a swim after a busy day looking at the lights in the city with the sky tower looming overhead. Nice and centrally located, close by the sky tower and bars/restaurants, supermarkets and the viaduct. Would definitely stay again.

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“Pleasant enough room in a hotel with a strange configuration”

This hotel is really two interlinked hotels. We arrived at the wrong entrance where there is a reception desk, but then had a five-minute walk across to the second tower hotel. It seems the hotel is made up from old shops and offices that have been converted. The room was fine with not only all... more

This hotel is really two interlinked hotels. We arrived at the wrong entrance where there is a reception desk, but then had a five-minute walk across to the second tower hotel. It seems the hotel is made up from old shops and offices that have been converted. The room was fine with not only all the usual hotel facilities of shower and fridge, but a cooker, dishwasher, washing machine and drier. It was quiet and had plenty of room. The main hotel has an independent restaurant only open in the evening and apparently breakfast is served in a local café, although we went elsewhere. When it came to leave, our taxi arrived at a different door again, and so there is a clear issue with this hotel. It is relatively conveniently located to explore the city on foot, although finding restaurants open during the evening was a bit of a challenge.

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