Heartland Hotel Queenstown

“Great location, nice rooms and excellent view!”

Room was nice with very comfortable bed. We had a lovely view from the balcony. The location is fantastic - easily within walking distance of the centre of Queenstown. The location is also has a bus stop very close by which makes getting to/from the airport very easy.

“Good, clean rooms in convenient location.”

We had a Chalet room as we wanted to be away from road noise and it was a good choice. The rooms are quiet, absolutely no road noise and they were warm and cosy. The room was clean the beds comfy and the pillows were ok. We had quite a nice view over Lake Wakatipu and the Remarkables. There was amp… more

We had a Chalet room as we wanted to be away from road noise and it was a good choice. The rooms are quiet, absolutely no road noise and they were warm and cosy. The room was clean the beds comfy and the pillows were ok. We had quite a nice view over Lake Wakatipu and the Remarkables. There was ample parking onsite and it was a short walk albeit up or down (depending on direction that you a are going) to and fro town. Our room came with buffet breakfast each day which consisted of Bacon, eggs, tomato, rice, cereals, toast etc. But I was a little miffed that there was only full cream milk as an option, being Lactose intolerant so I enquired for Oat milk or Lactose free choices and the helpful staff obliged with a small jug of it for me. The main criticism I have of breakfast is that the Hot water for Tea and Coffee is luke warm which if you love Tea and coffee is horrible. Both my husband and myself informed the staff on the first morning and the second and the third and the forth but nothing was done about it. Shame. Otherwise the room and location are great.

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“In need of a refurb, 10 minutes from Queenstown centres”

We spent two nights in this hotel in a Standard room, we took the bus from the airport and alighted at Blue Peaks and the hotel is 20 metre walk towards Queenstown. The hotel is a 10 minute walk into Queenstown centre, or if you fancy a more scenic walk, 20-25 minutes through Queenstown gardens, b… more

We spent two nights in this hotel in a Standard room, we took the bus from the airport and alighted at Blue Peaks and the hotel is 20 metre walk towards Queenstown. The hotel is a 10 minute walk into Queenstown centre, or if you fancy a more scenic walk, 20-25 minutes through Queenstown gardens, both down hill, so uphill on the way back! The room was dated, needing a total refurbishment. The bulbs in one of the bedside lamps had gone and also one in the bathroom, the bath was chipped in numerous places. The shaver 2 pin socket did not work. The ventilation window in the bathroom was permanently ajar, couldn’t be closed, consequently whenever anyone walked by, talking we heard it all. Also, door closing of cars parked outside. The rooms were wooden cabins, consequently when people closed their doors, the cabins rattled. The breakfast choice was comprehensive but there were no lids covering the hot dishes so, unless you got the food as it was served, most things were only lukewarm. The carpet in the dining room didn’t look as if it had seen a vacuum in days, there were crumbs and egg shells all over it

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