Ryad Amiran & Spa

“Tim and Judy had a great stay at Ryad Amiran”

After a long wait at the airport we arrived at the hotel and were greeted by Naima and the wonderful ladies in the kitchen who provided us with a lovely refreshing cup of mint tea. Naima booked our excursions for us and arranged taxis for our journeys. The first night we were treated to a Hamm… more

After a long wait at the airport we arrived at the hotel and were greeted by Naima and the wonderful ladies in the kitchen who provided us with a lovely refreshing cup of mint tea. Naima booked our excursions for us and arranged taxis for our journeys. The first night we were treated to a Hammam Spa and massage, followed by a delicious lamb and chicken tagine. We retired to our room where we slept like babies in the comfortable bed. The second and third day were filled with fun packed excursions that the hotel booked, they were reasonably priced and made the whole experience really enjoyable. Mustafa was available in the evenings to welcome us back to the hotel and make us feel welcome. When you get to the airport don’t get the global card as it is not accepted in most places, it’s better to get cash. Thank you everyone at the Ryad Amiran for making our first time in Marrakech a wonderful experience, we look forward to coming back again.

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“Mum/Daughter trip to Marrakesh”

We had a lovely stay. The Riad is just inside the Medina on a quiet street. Our transport from the airport dropped us at the edge of the Medina but a member of staff came to show us the way to the Riad. All the staff were wonderful and made sure we had all the information we needed. We booked a… more

We had a lovely stay. The Riad is just inside the Medina on a quiet street. Our transport from the airport dropped us at the edge of the Medina but a member of staff came to show us the way to the Riad. All the staff were wonderful and made sure we had all the information we needed. We booked a day trip through the Riad which took us around many of the gardens and other highlights. We had our own driver and they took us to the Oasiria Waterpark at the end of the tour, where we spent a few hours relaxing by one of the pools. The Riad arranged transport to take us back to the Riad. We also enjoyed the cooking lesson on offer. And the hamman spa on our final morning, along with a full body massage. The Riad is about a 10/15 min walk from the souk, we felt safe walking back at 9/10pm at night. Google maps were our friend! Worth paying for roaming to have this. I would definitely recommend this riad. Our room was spacious and very comfortable. Grateful for the aircon. All in all a wonderful few days in this incredible city.

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“An oasis in the madness”

A great place to stay for a taste of Marrakech. The staff could not be more helpful, nothing is too much trouble for them. After the heat and noise of the city this was the perfect place to come back to to unwind. Our room was on the top floor and it was great to sit on the roof terrace and share s… more

A great place to stay for a taste of Marrakech. The staff could not be more helpful, nothing is too much trouble for them. After the heat and noise of the city this was the perfect place to come back to to unwind. Our room was on the top floor and it was great to sit on the roof terrace and share stories with the other guests in the evening. Our room was clean and comfortable and the walk in shower was wonderful. Breakfast was tasty and varied each day and if you want an omelette just ask. Marrakech was an adventure and we really enjoyed our time here even getting lost in the narrow streets had its charms but it was lovely to get back to 'our' Ryad.

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“Mainly all positive and one huge negative- you must pay for everything in CASH! ”

We were a party of 10, 6 adults and 4 teenagers, staying for 12 nights. The ryad is in the old part of the city, which is exactly what we wanted. There is a bit of a treck to the ryad from where you are dropped off by the taxi, which isn't very comfortable when dragging big suitcases, but this is… more

We were a party of 10, 6 adults and 4 teenagers, staying for 12 nights. The ryad is in the old part of the city, which is exactly what we wanted. There is a bit of a treck to the ryad from where you are dropped off by the taxi, which isn't very comfortable when dragging big suitcases, but this is to be expected with the narrow streets in the medina. We were met by a member of the staff, Mustapha, who helped us as much as he could, including at the ryad carrying our suitcases to the rooms up some rather steep stairs. Upon arrival we were met with some nice mint tea and the option to order food, which, given our late time of arrival, was very much appreciated. The manager Naima made sure to explain the main things we needed to be aware of and provided us with a list of the excursions we could book through them. The rooms were beautifully decorated and they were regularly cleaned. As the area is very dusty, maintaining the ryad dust-free was a constant battle the single housekeeper was fighting with variable success. Yet we have no complaints in this regard. A couple oftimes we had some issues with water reaching the top floor. The night manager tried to reset/fix the pump but sadly with no success. We managed by using the bedrooms on the second floor for showers. We had to buy massive bottles of water to 'flush' the toilet, which wasn't ideal, but it didn't spoil our stay. As we had all three of the top floor rooms, we almost felt the roof terrace was our private communal area and spent quite a lot of time there, particularly in the evenings. We absolutely loved it! The ryad is about 20minutes walk to the main square and the route is fairly straight forward when you've done it once or twice. We felt perfectly safe and comfortable walking anywhere at any time of the day or night. The food in the ryad was OK. Breakfast, however, was very uninspiring. The highlights were the one home-made item the lovely ladies were making and rotating each morning - pancakes, french toast, fried dough, etc. The aunt and niece duo who looked after the cooking and housekeeping in the whole ryad were extremely polite and always happy to accommodate, including serving us way after the time breakfast should have finished! (If I can suggest just one change, that would be to please serve freshly squeezed orange juice instead of the horrid fake thing you did offer at the time. There are oranges everywhere in Morocco and all sorts of beautiful fruit. Surely this deserves to be celebrated.) The hammam was absolutely lovely and we all enjoyed it, though I would not use the henna lady. The quality of her work is not worth paying anything at all, let alone what 4 of us did. Our biggest negative would be around the fact the ryad accepts cash only. We understand they have their reasons but would suggest to at least make this clear upon booking so guests are prepared and know what to expect. We chose to book most of the services and excursions on offer, plus some additional ones we asked the ryad to arrange for us (yes, we knew they were overpriced but decided we would go with the ease to do it through the ryad). We were grateful for the small discount they kindly provided for us when we visited the aqua park! To pay for all the activities we had booked we had to go to the cashpoint EVERY SINGLE DAY to withdraw the maximum cash allowed per day!!! For people qho hardly ever use cash, we felt this was probably our biggest nuisance, yes, worse than the low water pressure! Special mention goes to Mustapha, the night manager whom we all loved! He is a true asset to the team. Nothing was ever too much trouble for him and he always had a smile for everyone! Overall we enjoyed our stay and would happily recommend Amiran to anyone who is looking at experiencing Marrakech in a place in the medina surrounded by normal local people (we even seen a wedding or part of the wedding rituals next door). Amiran offers a simple service without much luxury, but only if you are prepared to pay for it all in CASH 😉

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