Marrakech Ryads Parc & Spa

“Lower your expectations room wise”

Honest review is that hotel is ok. Food is fantastic, swimming pool are large and clean and animation team is superb! Hotel rooms sadly look very little like the photos. They very clean (cleaned daily also) but in need of renovation. We had family suit and room with double bed (rather on a hard s… more

Honest review is that hotel is ok. Food is fantastic, swimming pool are large and clean and animation team is superb! Hotel rooms sadly look very little like the photos. They very clean (cleaned daily also) but in need of renovation. We had family suit and room with double bed (rather on a hard side) was large and bright with double door to the patio. Second room was walk through room where two sofas that acted as two single beds were cramped, horribly uncomfortable. It was tiny dingy room with desk cramped on top and no space to turn. Bathroom was in very poor state with bath painted white inside and peeling everytime you run water so you end up being covered in white flakes (please look at the photos). It took as 3 days of constant request to get plug so we could wash kids... Rooms are in "blocks" with some at ground level and others at 1st floor with beautiful features and balconies. We didn't hear our neighbours upstairs or next door so I would say they are pretty soundproof. Now for good bits... Food was plentiful, lovely and changed daily. There was something for everyone both of my very fussy kids were always happy. Both cocktails and mocktails at the pool bar were delicious and beer was great. Wine was passable but I am picky about wine. Swimming pool was clean and there was plenty space around. You can hire pool towel for deposit of approx. £10 per towel (keep hold of receipt to claim deposit back at the end). Hotel run tours and shuttle to Marrakech (approx. £3 I attached photo of times) this can get busy so book early day before. Now highlight for us AND the reason we will be returning was animation team. They were absolutely outstanding! From morning aqua-areobic to evening theater performance they work non stop and always with a smile and in 3 languages!!! Special shout out to Mery and Mimi (although all the boys were great also) my daughter loved them and they made her feel like she was best friend girl can have (what a boost to shy kid!). They were always smiling, dancing, twirling. Ali at the pool bar was also super attentive and just great to have chat with. All the staff, in bars, dinner hall, all amazing animation team was working super hard to make this stay memorable. High praises to them. Summary, if you can swallow mediocre hotel room you will be extremely happy and we already are booking our next stay there. Thank you to all animation team. We see you there soon.

less

“Less of the 'Animation' would have been nice”

It's described accurately but what I wasn't prepared for was the Animation Team being based directly by the pool so it's hard to get any peace and quiet as there are music, games and activities around the pool for the majority of the day. Some of the music wasn't really appropriate for a 'family' l… more

It's described accurately but what I wasn't prepared for was the Animation Team being based directly by the pool so it's hard to get any peace and quiet as there are music, games and activities around the pool for the majority of the day. Some of the music wasn't really appropriate for a 'family' location. The sunbeds are simple plastic - no padding - so useful to bring lilos / yoga mats etc if you need a bit of extra comfort. Food was good in the most part and for what you pay, drinks okay. Cocktails were pre-mixed syrups (not actual cocktails) but beer and wine were fine. One night we tried to sit at a table outside to be told it had been 'reserved'. We sat nearby and no one took the reserved table, which was a little annoying and not something I would expect at an all-inclusive. The spa is lovely - the package option was very good value. The room was a bit tired - we took that as part of its charm - but when we arrived there were no towels in the room and we had a twin bed rather than a double so took a while to sort that all out. The reception team were excellent. Very helpful. Overall, not bad value but less of the 'animation' for me would have been nice.

less